Matthew Smail
Waterbury,CT
Summary
Store Supervisor with a good attitude towards building trust with employees and customers, Lead the team threw tough situations and a good mindset. Willing to help employees with future goals and aspirations. Want all staff to feel at home while at work to create a better work environment for all. Good people skills know how to de escalate a problem and find a solution. Always presentable and willing to work any hours and any days needed.
Overview
6
6
years of professional experience
Work History
Supervisor
Jessica Disapio
Watertown, CT
09.2018 - Current
- Resolved customer complaints and adjusted policies to meet changing needs.
- Complied with company policies, objectives and communication goals.
- Coached staff members to develop long-term career goals.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Responded to customer questions regarding products, prices and availability.
Education
High School Diploma -
Watertown High School
Watertown, CT06.2019
Skills
- Team Building
- Reliable & Trustworthy
- Training & Development
- Active Listening
- Supervision & Leadership
- Relationship Building
- Critical Thinking
- Customer Service
- Friendly, Positive Attitude
- Conflict Resolution
- Problem Resolution
- Team Management
- People Skills
- Flexible Schedule
Timeline
Supervisor
Jessica Disapio
09.2018 - Current
High School Diploma -
Watertown High School