Matthew Smith Sr.
Elyria,OH
Summary
Results-driven professional known for strong decision-making and time management skills. Successfully led initiatives that fostered team development, ensured safety compliance, and improved operational processes across multiple locations.
Understand to make Safety above all everywhere,everyday. Be Audit ready daily to ensure company policies are in place. Continuously work with engineers to make operational plan. Communication amongst peers is very key so everyone knows what is being done and what needs to be done. Work as a team and help others where needed. Make sure that timecard task sheets are in place prior to next day for accurate information to give feedback where needed. Always want to make sure the employees are paid correctly and coach them up if needed.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager P&D/EE/DOT
FedEx Express
07.2021 - Current
- Instill safety into all we do.
- Supervised daily operations at BKLA to ensure timely package delivery and adherence to safety protocols.
- Implemented process improvements that enhanced operational efficiency and reduced delays.
- Trained and mentored new team members on standard operating procedures and best practices.
- Coordinated logistics and transportation schedules to optimize routes and resource allocation.
Operations Manager
FedEx Express
10.2016 - 07.2021
- Streamlined CLEA operational processes to enhance efficiency and reduce delivery times.
- Led cross-functional teams to optimize logistics and improve service quality.
- Became HDDI(Defensive Driving Instructor) to help market with new hires to get them ready and prepared to go on road safely.
Operations Manager
FedEx Express
10.2012 - 10.2016
- Identified and resolved unauthorized, unsafe, or ineffective practices at BJJA.
- Trained and guided team members to maintain high productivity and performance metrics.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Operations Manager
FedEx Express
10.2009 - 10.2012
- Worked with multiple stations to help provide early First Overnight services.
- Worked on BKLA Safety teams to ensure a safe and accident/injury free workplace
Operations Manager
FedEx Express
10.2006 - 10.2009
- Handled CAKA staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Work AM/PM shifts to gain better knowledge of new operation.
Education
High School Diploma -
Lakewood High
Lakewood, OHSkills
- Customer service
- Team leadership
- Time management
- Decision-making
Accomplishments
- Achieved Tri-State Facility of the Year FY25 medium by completing Safety, Service, and Budget metrics with accuracy and efficiency.
- Achieved Central Region Facility of the Year FY25 small by completeing Safety, Service, and Budget metrics with accuracy and efficiency.
- Five Star recipient in 2014 for Leadership and performance
Certification
Defensive Driving Instructor, certified Smith System
Timeline
Manager P&D/EE/DOT
FedEx Express
07.2021 - Current
Operations Manager
FedEx Express
10.2016 - 07.2021
Operations Manager
FedEx Express
10.2012 - 10.2016
Operations Manager
FedEx Express
10.2009 - 10.2012
Operations Manager
FedEx Express
10.2006 - 10.2009
High School Diploma -
Lakewood High
FY25 Facility of the Year for Tri-State District
Many metrics were involved with this award. Safety,Service, Budget making.