Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Soto

San Antonio,TX

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Devoted to growth and expanding knowledge in sales and communication.

Hardworking employee with customer service, multitasking, and time management abilities.

Overview

8
8
years of professional experience

Work History

Sales Representative

Superior Tour and Travel
San Antonio, TX
02.2023 - Current
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Computed purchases and received and processed cash or credit payment.
  • Greeted customers to determine wants or needs.
  • Negotiated pricing contracts with customers to maximize profits.
  • Described merchandise and explained use, operation and care.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.

Sales Representative

Vacations4you
San Antonio, TX
07.2021 - 09.2022
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Generated new sales leads through cold calling and networking activities.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Demonstrated product features to align with customer needs.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Negotiated pricing contracts with customers to maximize profits.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Assistant Manager

Bush's Chicken
San Antonio, TX
08.2015 - 07.2019
  • Communicated regularly with customers to gain insights into their needs.
  • Ensured compliance with safety regulations and company policies.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Completed inventory audits to identify losses and project demand.

Education

High School Diploma -

Harlandale High School
San Antonio
06-2016

Skills

  • Sales Closing
  • Network Development
  • Customer Service
  • Product and Service Sales
  • Post-Sales Support
  • Staff Training
  • Product and Service Knowledge
  • Inside and Outside Sales
  • Contract Negotiations
  • Negotiation Tactics
  • Relationship Building

Timeline

Sales Representative

Superior Tour and Travel
02.2023 - Current

Sales Representative

Vacations4you
07.2021 - 09.2022

Assistant Manager

Bush's Chicken
08.2015 - 07.2019

High School Diploma -

Harlandale High School

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Matthew Soto