Matthew Stevens
Killeen
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Manager
Heritage Roofing and Construction
Austin
01.2026 - Current
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Managed project timelines and budgets for roofing and construction initiatives.
- Built and established strong partnerships with teams, vendors and contractors.
- Mentored junior staff in project management best practices and techniques.
Senior Operations Manager
TruGreen Lawn Care
Weatherford
06.2023 - 09.2025
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Led team meetings to communicate goals and address operational challenges.
- Developed training programs for new staff to enhance skills and knowledge.
- Utilized various software and tools to streamline processes and optimize KPI and the P&L.
Service Manager
TruGreen Lawn Care
Weatherford
09.2022 - 06.2023
- Provide quality and timely service to the customer through the recruitment, training, and supervision of a team of lawn care specialists.
- Provide effective coaching and development of field staff so that they may positively impact customer retention through exceeding customer expectations.
Team Leader/Non-Commissioned Officer
U.S. Army
Fort Hood
12.2016 - 04.2020
- Working as a team leader I had to managed and train up to 9 soldiers in the skills they needed to become Food Inspectors for the US Army.
- I was a 68R20 (veterinary food inspection specialist) this job included inspections of local restaurants and grocery stores.
- Everything from food quality at delivery as well as sanitation on production lines (HACCP verification).
- Sample pulling for lab submissions as well as a full product inspection to make sure items meet contractual standards.
Soldier
U.S. Army
Joint Base Lewis McChord
11.2013 - 12.2016
- I was a 68R10 (veterinary food inspection specialist) this job included inspections of local restaurants and grocery stores.
- Everything from food quality at delivery as well as sanitation on production lines.
Education
Technical degree - Diesel and Truck technology
Lincoln College of Technology
Grand Prairie, TXSkills
- Operations management
- P&L management
- Staff training
- KPI tracking
- Forecasting and scheduling
- Revenue generation
- Logistics oversight
- Conflict resolution
- Customer relationship management
- Team building/leadership
Certification
- Food Safety Manager, 11/17, Present, Course for the Department of the Navy covering the supervisor role for maintaining sanitary working environment and food safety.
- ServSafe Food Protection Manager, 01/15, 01/20, Completion of standards set forth for the Servsafe Food Protection Management examination.
- ASIST, 12/16, Present, Workshop in suicide first aid to help supervisors spot early signs of suicidal intention.
- Texas Department of Agriculture Commercial Technician License, 01/22, Present, 0870330, Pest control license allowing treatment of properties for various pests and training of other employees.
- HSI Approved CPR and AED certification registry number: 5325988
Willing To Relocate
- Dallas-Fort Worth, TX
- San Antonio, TX
- Austin, TX
Military Service
US Army, Sergeant, 05/12, 04/20, Veterinary Food Inspection Specialist (68R20), Yongsan, Korea, 2012-2013, Joint Base Lewis McCord, WA, 2013-2016, Fort Hood, TX, 2016-2020, 8, 5, 3, 1 Army Superior Unit Award, 1 Meritorious Unit Commendation, 1 Army Commendation Medal, 6 Army Achievement Medals, 2 Good Conduct Medals, 5 Certificates of Achievement, National Defense Service Medal, Army Overseas Service Ribbon, Korean Defense Service Medal, NCO Professional Development Ribbon, Army Service Ribbon, Global War on Terror Service Medal
Timeline
Project Manager
Heritage Roofing and Construction
01.2026 - Current
Senior Operations Manager
TruGreen Lawn Care
06.2023 - 09.2025
Service Manager
TruGreen Lawn Care
09.2022 - 06.2023
Team Leader/Non-Commissioned Officer
U.S. Army
12.2016 - 04.2020
Soldier
U.S. Army
11.2013 - 12.2016
Technical degree - Diesel and Truck technology
Lincoln College of Technology