Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Stoenner

Salem

Summary

Automotive service and parts experience since 1977 . All makes and models , aftermarket and oem

Overview

40
40
years of professional experience
1
1
Certification

Work History

Service Advisor

Capitol Toyota
06.2023 - Current
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Service Advisor

Roberson Motors Inc
11.2011 - 06.2023
  • Check in customers
  • Write up repair orders
  • Build estimates
  • Answer phones
  • Book repair orders
  • Check out customers and cashier
  • 28 straight years FCA certified professional status in parts or service
  • 1992 parts counter person of the year in west zone

Part and Service Advisor

Withnell Motor Company
05.1985 - 10.2011

Education

Salem, OR
07.1977

Skills

  • Automotive Diagnostics
  • Automotive Repair
  • People Person
  • Multi task ability
  • Customer service

Certification

Chrysler certified for 23 years straight

Timeline

Service Advisor

Capitol Toyota
06.2023 - Current

Service Advisor

Roberson Motors Inc
11.2011 - 06.2023

Part and Service Advisor

Withnell Motor Company
05.1985 - 10.2011

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Matthew Stoenner