Matthew Stoenner
Salem
Summary
Automotive service and parts experience since 1977 . All makes and models , aftermarket and oem
Overview
40
40
years of professional experience
1
1
Certification
Work History
Service Advisor
Capitol Toyota
06.2023 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Service Advisor
Roberson Motors Inc
11.2011 - 06.2023
- Check in customers
- Write up repair orders
- Build estimates
- Answer phones
- Book repair orders
- Check out customers and cashier
- 28 straight years FCA certified professional status in parts or service
- 1992 parts counter person of the year in west zone
Part and Service Advisor
Withnell Motor Company
05.1985 - 10.2011
Education
Salem, OR
07.1977
Skills
- Automotive Diagnostics
- Automotive Repair
- People Person
- Multi task ability
- Customer service
Certification
Chrysler certified for 23 years straight
Timeline
Service Advisor
Capitol Toyota
06.2023 - Current
Service Advisor
Roberson Motors Inc
11.2011 - 06.2023
Part and Service Advisor
Withnell Motor Company
05.1985 - 10.2011