Richard Borrelli
Cranston,RI
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Knowledgeable and dedicated customer service professional with extensive experience . Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Service Advisor
Tasca ford truck center
Cranston, RI
09.2021 - 10.2025
- Maintain good standings with my accounts. Schedule service. Advise the customer what is needed and sell the job. Maintain 100% csi
Store Manager
Firestone Complete Auto Care
East Providence, RI
01.2020 - 08.2021
- I see over day to day operations. I am in control of the finances. Maintain budget and remain productive and profitable. Grow business. Maintain a strong customer relationship. Etc..
Manager
New England Tire
Seekonk, MA
01.2010 - 08.2021
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
Education
GED - undefined
Skills
Outside sales
Management
Communication skills
Store management
Vehicle maintenance
Assembly
Over the road (OTR) driving routes
Manufacturing
Auto service management
Leadership
Public speaking
Inventory control
Assistant manager experience
Dealership experience
Sales
Transmissions
Automotive service
Customer service
Technical sales
Supervising Experience
Workplace health and safety regulatory compliance
B2B sales
Security
Automotive repair
Mechanical troubleshooting
POS
Box truck
Recruiting
Microsoft Excel
Loss prevention
Retail management
Law enforcement
Sales management
Cash register
Schematics
Cash Handling
Merchandising
Computer skills
Attention to detail
Pricing
Team management
Phone etiquette
Retail sales
Organizational skills
Brake repair
Negotiation
Automotive diagnostics
Firearm handling
Service writing
Profit & loss
Welding procedure specification
Certification
- Driver's License
- Firearms License
- ASE Automobile Service Consultant Certification
Languages
English
Timeline
Service Advisor - Tasca ford truck center
09.2021 - 10.2025
Store Manager - Firestone Complete Auto Care
01.2020 - 08.2021
Manager - New England Tire
01.2010 - 08.2021
Mount Pleasant High School - GED,