Matthew Swanson
Virginia Beach,VA
Summary
Organized Busser with hands-on experience in food service. Skilled in clearing tables and supporting wait staff. Accomplishes tasks with minimal supervision.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Busser/Head Barback
Yard House
Virginia Beach , VA
2024.02 - Current
- Maintained cleanliness of restaurant dining area throughout shift.
- Took initiative to help others whenever necessary.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Bussed and reset tables in an orderly fashion.
- Provided excellent customer service while interacting with guests in a friendly manner.
- Organized bottles and cans on shelves according to brand or type.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Restocked ice and prepared garnishes for drinks.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Set up glassware for customers in anticipation of drink orders.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
Front of House Employee
Chick-fil-A
Valencia , CA
2022.04 - 2024.01
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Collaborated with other departments within the restaurant on various tasks or projects.
- Greeted customers and provided friendly customer service.
- Assisted with training new front of house employees on procedures and policies.
- Checked food quality regularly before serving it to customers.
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
- Informed customers of daily specials, menu items, and restaurant policies.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Provided take-out services to customers who preferred to dine offsite.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Performed opening and closing duties such as counting money, organizing supplies.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
Education
High School Diploma -
West Ranch High School
Valencia, CA2022-05
Some College (No Degree) - Engineering (Pre-Engineering)
College of The Canyons
Valencia, CASkills
- Server Support
- Hazardous chemical handling
- Guest Relations
- Food Running
- Table Bussing
- Inventory Management
- Strategic Planning
- Restaurant industry expertise
- Training and coaching
- Professional Appearance
- Workplace Safety
- Resourcefulness
- Time Management
- Effective problem solving
Affiliations
- Music (piano, viola, violin, guitar)
- Sports (track and field, soccer, baseball, basket ball)
- Arts and Crafts
- Culinary
Accomplishments
- Honors Society
- 1st chair violist for high school chamber orchestra
- Teachers choice award in high school
Certification
- Class C and M drivers licenses
- Food handlers certificate
Timeline
Busser/Head Barback
Yard House
2024.02 - Current
Front of House Employee
Chick-fil-A
2022.04 - 2024.01
High School Diploma -
West Ranch High School
Some College (No Degree) - Engineering (Pre-Engineering)
College of The Canyons
- Class C and M drivers licenses
- Food handlers certificate
Similar Profiles
Zashia WashingtonZashia Washington
Server at Yard HouseServer at Yard House
Marinna OliveiraMarinna Oliveira
Server/Host at Yard HouseServer/Host at Yard House
WENDY VALLADARESWENDY VALLADARES
Server/Server Trainer at Yard HouseServer/Server Trainer at Yard House