Matthew Taub
Summary
Dedicated and results-driven Assistant Manager with extensive experience at Bar Volpe. Proficient in building strong relationships with staff, boosting wine sales on the floor, and optimizing schedules to ensure smooth operations. Committed to delivering exceptional guest satisfaction through attentive service and strategic problem-solving. Skilled in creating a cohesive team environment and enhancing the overall customer experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Bar Volpe
11.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Responsible for beverage training regarding wine, spirits and beer
- Sold wine on the floor to meet guest's expectations
Server/Bartender
Fox & The Knife
11.2021 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Trillium Brewing
06.2019 - 10.2021
Education
High School Diploma -
Bishop Feehan High School
North Attleboro, MA06.2016
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Wine Sales
- Toast POS
Certification
Introductory Sommelier Exam
Choke Safe Certified
Timeline
Assistant Manager
Bar Volpe
11.2023 - Current
Server/Bartender
Fox & The Knife
11.2021 - 11.2023
Server
Trillium Brewing
06.2019 - 10.2021
High School Diploma -
Bishop Feehan High School
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