Matthew Floyd
Hampstead,NC
Summary
Accomplished and energetic Account Executive with a solid history of achievements in Dealer Product and Services. Motivated leader with strong organizational and prioritization abilities
Overview
12
12
years of professional experience
Work History
Hendrick Dealer Performance Manager
JM&A Group
02.2024 - Current
- Drive profitability and process excellence across multiple Hendrick dealerships
- Analyze key metrics, identify growth opportunities, and implement initiatives
- Lead training and development programs that elevate sales and finance performance
- Blend strategic insight with hands on leadership to maximize PRU, VSC, and OCP performance
Business Development Manager
Wilson Chrysler Dodge Jeep and Ram
05.2023 - 01.2024
- Create, maintain and measure the internet and business development processes
- Attract potential clients and retain current clients by answering product and service questions via phone and or internet
- Provide information about available inventory and pricing
- Contribute to high scores for the manufacturers customer satisfaction index (CSI)
Account Executive -Dealer Products and Services
Ally
10.2018 - 02.2023
- Sold finance & insurance product lines to meet targeted goals
- Explained corporate programs and service capabilities, while effectively overcoming objectives
- Serviced current customers by maintaining rapport, making regular visits, evaluating customers needs for new opportunities and replying to request
- Ensured customers are fully knowledgeable with Ally products and assist in training F&I managers
- Western Region NC&SC
Finance Manager
Scott Clark Toyota
03.2016 - 10.2018
- Offered financing and insurance services to customers purchasing vehicles
- Educated customers on aftermarket products and extended service contracts
- Educated customers on manufacture and dealership service procedures
- Processed finance and leasing deals
Internet Sales Manager/Car Salesman & Exchange Coordinator
Scott Clark Nissan
03.2014 - 03.2016
- Spoke to guests with scheduled service appointments about upgrading into newer model vehicles
- Assisted customers with vehicle selection
- Prepared documentation for finance department including credit check applications
- Presented pricing and payment options to interested parties and closed sales
Skills
- Strong leadership and management skills
- Highly motivated and determined
- Ability to connect and build rapport with clients and staff
- Problem resolution with strategic thinking
- Nissan and Toyota Certified
- CDJR Certified
- Crucial Conversations Certified
- LESA/AFIP Certified
Awards and Recognition
July 2016 Breakfast of Champions Best of the Best Winner- Scott Clark Toyota, 8x Breakfast of Champions Best of the Best Winner- Scott Clark Nissan, 5x Highest Gross Sales Producer- Scott Clark Nissan, November 2014 Top Salesman for Units Sold- Scott Clark Nissan
Timeline
Hendrick Dealer Performance Manager
JM&A Group
02.2024 - Current
Business Development Manager
Wilson Chrysler Dodge Jeep and Ram
05.2023 - 01.2024
Account Executive -Dealer Products and Services
Ally
10.2018 - 02.2023
Finance Manager
Scott Clark Toyota
03.2016 - 10.2018
Internet Sales Manager/Car Salesman & Exchange Coordinator
Scott Clark Nissan
03.2014 - 03.2016
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