Matthew Thomas
Long Beach,CA
Summary
Dynamic Security Supervisor with a proven track record at Arena Night Club, excelling in CCTV monitoring and team leadership. Spearheaded incident response operations, significantly enhancing staff and visitor safety. Expert in staff management and conflict resolution, adept at boosting security team performance and efficiency.
Overview
5
5
years of professional experience
Work History
Security Supervisor
Arena Night Club
04.2020 - 05.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Restaurant Waiter
Outback Steakhouse
08.2019 - 11.2021
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Education
Bachelor Of Arts - Communications
Long Beach City College
Long Beach, CASkills
- Team Leadership
- CCTV Monitoring
- Staff Management
- Security personnel training
- Security management
- Staffing and scheduling
- Skilled in conflict resolution
- Surveillance
- Staff hiring
Timeline
Security Supervisor
Arena Night Club
04.2020 - 05.2024
Restaurant Waiter
Outback Steakhouse
08.2019 - 11.2021
Bachelor Of Arts - Communications
Long Beach City College
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