Matthew Toon
Sturbridge,Massachusetts
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Global Student Success Coordinator
Northeastern University
Prague, Czech Republic
2024.07 - 2024.12
- Served as a liaison between students and housing management; relayed important information effectively.
- Responded swiftly to emergencies, provided necessary assistance and reported incidents accordingly in on call rotation.
- Planned and implemented programs to assist new students in transitioning to college.
- Assisted in the enforcement of university policies in student housing.
Substitute Teacher
David Prouty High School
Spencer , Massachusetts
2023.10 - 2024.06
- Implemented lesson plans provided by regular teachers during their absence.
- Ensured adherence to school policies whilst maintaining a lively classroom atmosphere.
- Liaised with senior staff regularly, seeking advice on challenging situations when necessary.
Library assistant
Tantasqua Regional Junior High School
Fiskdale , Massachusetts
2022.09 - 2023.06
- Managed library resources for optimal utilization
- Maintained and supervised orderly after school study hall sessions.
- Planning and operation of the Scholastic Book Fair.
Front desk assistant
UMass Boston Office of Housing
Boston, Massachusetts
2022.01 - 2024.06
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Coordinated mail and courier services with punctuality, ensuring timely deliveries and pickups.
- Organizing keys and assisting with spring residential move out.
Resident assistant
UMass Boston Office of Housing
Boston, Massachusetts
2021.08 - 2022.06
- Supported diversity and inclusivity within the residential community through educational programming.
- Assisted in the mediation of disputes amongst residents; promoted harmonious living conditions.
- Promoted a safe living environment by enforcing residence hall policies.
Program Manager
Camp Marshall
Spencer, Massachusetts
2020.06 - 2021.08
- Developed effective schedules for daily and evening camp activities, promoting smooth operations.
- Provided support as head of camp leadership team, fostering strong team dynamics.
- Oversaw inventory and approval of camp programming materials.
Education
Bachelor of Arts - English
University of Massachusetts Boston
2018.09 - 2022.05
Skills
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Resourcefulness
- Crisis management
Timeline
Global Student Success Coordinator
Northeastern University
2024.07 - 2024.12
Substitute Teacher
David Prouty High School
2023.10 - 2024.06
Library assistant
Tantasqua Regional Junior High School
2022.09 - 2023.06
Front desk assistant
UMass Boston Office of Housing
2022.01 - 2024.06
Resident assistant
UMass Boston Office of Housing
2021.08 - 2022.06
Program Manager
Camp Marshall
2020.06 - 2021.08
Bachelor of Arts - English
University of Massachusetts Boston
2018.09 - 2022.05