Matthew Toon
Sturbridge,Massachusetts
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Global Student Success Coordinator
Northeastern University
Prague, Czech Republic
07.2024 - 12.2024
- Served as a liaison between students and housing management; relayed important information effectively.
- Responded swiftly to emergencies, provided necessary assistance and reported incidents accordingly in on call rotation.
- Planned and implemented programs to assist new students in transitioning to college.
- Assisted in the enforcement of university policies in student housing.
Substitute Teacher
David Prouty High School
Spencer , Massachusetts
10.2023 - 06.2024
- Implemented lesson plans provided by regular teachers during their absence.
- Ensured adherence to school policies whilst maintaining a lively classroom atmosphere.
- Liaised with senior staff regularly, seeking advice on challenging situations when necessary.
Library assistant
Tantasqua Regional Junior High School
Fiskdale , Massachusetts
09.2022 - 06.2023
- Managed library resources for optimal utilization
- Maintained and supervised orderly after school study hall sessions.
- Planning and operation of the Scholastic Book Fair.
Front desk assistant
UMass Boston Office of Housing
Boston, Massachusetts
01.2022 - 06.2024
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Coordinated mail and courier services with punctuality, ensuring timely deliveries and pickups.
- Organizing keys and assisting with spring residential move out.
Resident assistant
UMass Boston Office of Housing
Boston, Massachusetts
08.2021 - 06.2022
- Supported diversity and inclusivity within the residential community through educational programming.
- Assisted in the mediation of disputes amongst residents; promoted harmonious living conditions.
- Promoted a safe living environment by enforcing residence hall policies.
Program Manager
Camp Marshall
Spencer, Massachusetts
06.2020 - 08.2021
- Developed effective schedules for daily and evening camp activities, promoting smooth operations.
- Provided support as head of camp leadership team, fostering strong team dynamics.
- Oversaw inventory and approval of camp programming materials.
Education
Bachelor of Arts - English
University of Massachusetts Boston
09.2018 - 05.2022
Skills
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Resourcefulness
- Crisis management
Timeline
Global Student Success Coordinator
Northeastern University
07.2024 - 12.2024
Substitute Teacher
David Prouty High School
10.2023 - 06.2024
Library assistant
Tantasqua Regional Junior High School
09.2022 - 06.2023
Front desk assistant
UMass Boston Office of Housing
01.2022 - 06.2024
Resident assistant
UMass Boston Office of Housing
08.2021 - 06.2022
Program Manager
Camp Marshall
06.2020 - 08.2021
Bachelor of Arts - English
University of Massachusetts Boston
09.2018 - 05.2022