Kamryn Hughes
Leland,NC
Summary
Dedicated employee promotes quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams using business analytics and data. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders. Diligent leader with years of experience maintaining determination, integrity, tenacity, emotional balance, and self-criticism. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Assistant Manager of Customer Experience and Sales
Crate and Barrel
Nashville, Tennessee
12.2023 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Analyzed business performance data and forecasted business results for upper management.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Store Manager
STARBUCKS COFFEE COMPANY
01.2019 - 12.2023
- Developed strategies to maximize sales and profitability.
- Monitored employee performance and identified performance gaps for corrective action.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delegated daily tasks to team members to optimize group
- Develop strategies for achieving sales and profit goals.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Oversaw daily operations, maintenance and administration of various properties.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Handled money according to company policy.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Tracked progress towards meeting key performance indicators.
- Reviewed financial statements including profit and loss reports.
Baskin Robbins-supervisor
Steve Hughes
Kalispell, MT
08.2015 - 07.2018
- Coordinated inventory, stocking and ordering.
- Drove positive customer satisfaction levels by providing successful training to associates.
- Handled money according to company policy.
Education
Bachelor of Business - Interdisciplinary Studies (Applied Prof Studies)
University of North Carolina Pembroke
Pembroke, NC01.2023
Skills
- Labor and food cost control
- Project Management
- Budgeting and cost control
- Advertising and marketing
- Talent Recruitment
- Team Development
- Goal-oriented
- Experience in leadership
- Planning & organizing
- Critical thinking
- Friendly, positive attitude
- Organizational skills
- Problem resolution
- Customer service
- Staff development
- Business Analytics and Data
Timeline
Assistant Manager of Customer Experience and Sales
Crate and Barrel
12.2023 - Current
Store Manager
STARBUCKS COFFEE COMPANY
01.2019 - 12.2023
Baskin Robbins-supervisor
Steve Hughes
08.2015 - 07.2018
Bachelor of Business - Interdisciplinary Studies (Applied Prof Studies)
University of North Carolina Pembroke
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