Matthew Vetort
Ypsilanti,MI
Summary
My interest in photography begun when I found my father's old Nikon One Touch film camera back in 2015. Since then I've spent my free time learning to work with both film and digital cameras, experimenting with editing software, and even attempting to develop my own film. It's probably not a surprise to hear that I have been a frequent customer of yours. Every time I entered your store it reminded me why I loved photography. Shops similar to Camera Mall are sparse these days, but I would really love the opportunity to help foster a passion for photography in other people. I am interested in working at Camera Mall in hopes to combine work and pleasure while using my customer service skills and learning more about the craft.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Seasonal Worker
United Parcel Service, UPS
Ann Arbor, MI
12.2021 - 01.2022
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
Front Desk Agent
Hampton Inn Suites
Ann Arbor, MI
07.2018 - 06.2021
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered multi-line phone system and greeted callers enthusiastically.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Answered customer telephone calls promptly and appropriately handled needs.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
Food Service Worker
Baskin Robins
Ann Arbor, MI
06.2017 - 06.2018
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
Education
High School Diploma -
Community High School
Ann Arbor, MI 09.2015 - 05.2017
Bachelor of Science - Political Science
University of Michigan - Ann Arbor
Ann Arbor, MI 09.2017 - Current
Skills
Problem-solving skills
Flexible and Adaptable
Dependable and Responsible
Multitasking Abilities
Digital Photography
Film Photography
Customer Relations
Film Development
Comfortable with various computer systems
Timeline
Seasonal Worker
United Parcel Service, UPS
12.2021 - 01.2022
Front Desk Agent
Hampton Inn Suites
07.2018 - 06.2021
Bachelor of Science - Political Science
University of Michigan - Ann Arbor
09.2017 - Current
Food Service Worker
Baskin Robins
06.2017 - 06.2018
High School Diploma -
Community High School
09.2015 - 05.2017