Matthew Votto
Chelsea,ME
Summary
Experienced automotive sales professional with a strong record of building customer relationships. Proficient in identifying customer needs and offering personalized solutions to drive sales growth. Demonstrated ability to deliver outstanding customer service, leading to high levels of satisfaction and repeat business. Deep knowledge of the automotive industry, including current trends and technologies, enables effective communication of product features and benefits to customers.
Overview
12
12
years of professional experience
Work History
Sales Manager
Wiscasset Ford
08.2023 - 10.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Submitting deals to Route One for approval in a timely manner
- Ordered new inventory through the Web Based Dealer Ordering System
- Smart Vincent- Making sure customers qualified for correct rebates
Sales Consultant
Quirk Ford
06.2019 - 08.2023
Guided customers in selecting suitable vehicles based on needs and budget requirements.
Completed both modules for Ford EV Certification
Sales Manager
Charlies Motor Mall
04.2017 - 06.2019
Supported sales staff with customer engagements, detailed presentations, and preparation for vehicle delivery.
Streamlined vehicle assessment processes using VAuto.
Sales Consultant
O'Connor
02.2013 - 04.2017
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Cadillac Certified Sales Consultant
Education
GED -
Homeschooled
Gardiner, ME05.2007
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Notes
Very familiar with dealership software tools,such as RapidRecon,VAuto,VinSolutions,SmartVincent,CDK
Accomplishments
Kennebec Leadership Institute Graduate
Timeline
Sales Manager
Wiscasset Ford
08.2023 - 10.2024
Sales Consultant
Quirk Ford
06.2019 - 08.2023
Sales Manager
Charlies Motor Mall
04.2017 - 06.2019
Sales Consultant
O'Connor
02.2013 - 04.2017
GED -
Homeschooled
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