Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Matthew Warters

Summary

U.S. Air Force veteran with over 25 years of experience in medical care and administrative support. Successfully oversee human resources, budgeting, supply management and patient services. Contribute to high-volume medical practices by providing exceptional customer service. Ability to manage multiple priorities at one time in a fast-paced environment.

Overview

24
24
years of professional experience

Work History

Hospital Administrator/Superintendent

UNITED STATES AIR FORCE
08.2017 - Current


Provides leadership and management oversight for 30 medical professionals. Orchestrates the delivery of medical and administrative services provided in 10 clinical sites for military survival training in support of 9 courses, 240 training operations and 12,000 students annually. Managed $6.5 million worth of equipment and supplies.


  • Maintain information flow between senior headquarters and organizational leadership which enables executive decision making.
  • Plan, coordinate, and facilitate military training and readiness.
  • Develop word documents, excel spreadsheets, and power point presentations to facilitate organizational training.
  • Scheduled appointments and surgeries for patients.
  • Collaborated with medical doctors and other healthcare professionals.
  • Deliver comprehensive reports to senior leadership and maintain liaison with junior leaders to conduct strategic planning and allocate resources.

Medical Administrative Professional/Flight Chief

UNITED STATES AIR FORCE
08.2013 - 08.2017


Supervised Aerospace Medicine Clinic consisting of 45 military personnel during medical care & emergency operations for 5,100 patient populace. Functional manager for 72 medical professionals at 6 Geographically Separated Units in 3 countries providing aeromedical & readiness skills training. Managed over $520K budget.


  • Executed record filing system to improve document organization and management.
  • Increased team success by proactively developing strong working relationships with both team members and management.
  • Initiated daily inspections, audits, and employee education that was integral to achieving facility accreditation during Joint Commission Inspections.
  • Directed 10 member Personnel Reliability Program section validating 173 medical qualifications, led 3 surety inspections in 6 months with no medical findings, resulting in Air Force Team of the Year recognition.

Superintendent

UNITED STATES AIR FORCE
09.2009 - 08.2013


Served as a lead responsible for training & certification of all assigned medical personnel facilitating medical care for 2.4K active duty and 1K contractors. Oversaw & executes $18M in real property, equipment, supplies, alternate medical sites, and vehicle operations.


  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Guided flight operations by tracking 3,000 aircrew & 247 medical waivers remotely increasing combat readiness by 15% annually.
  • Established successful procedures for day-to-day operations and long-term planning.
  • Managed complete construction process to maximize quality, cost-controls and efficiency.
  • Negotiated contracts with suppliers and vendors to confirm quality and cost effectiveness.

Operations NCOIC

UNITED STATES AIR FORCE
03.2005 - 09.2009


Implemented squadron combat focused health service systems & training in selectively manned position. Maintained $400K of supplies tailored to supporting a "first-in & rapid-response" Ground Base Defense Squadron. Primary liaison to commander on health services & provides in-theatre emergency medical coverage as mission dictates.


  • Handled administrative requirements, maintained records and submitted operational reports.
  • Coordinated activities of subordinate personnel to support mission success.
  • Led team in developing strategic plans to meet operational objectives.
  • Provided emergency medical care for 233 personnel, personally treated over 140 casualties; saved over 4000+ man-hours
  • Trained and mentored personnel in combat operations and tactics.

Shift Leader, Emergency Services

UNITED STATES AIR FORCE
09.2002 - 06.2004


  • Assists with assessing, planning, evaluating patient care for 2,000 beneficiaries.
  • Coordinates patient flow into exam rooms, performs procedures and treatment.
  • Supervised $117K in equipment and supplies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Responds to in-flight medical emergencies
  • Executes life-saving medical care in contingency operations and disasters.

Aerospace Medical Technician

UNITED STATES AIR FORCE
03.1999 - 09.2022


  • Collected and safely handled specimens for laboratory tests.
  • Interviewed patients to obtain medical histories and collected current stats such as height, weight and blood pressure.
  • Educated patients about treatments, medications and home care for conditions.
  • Scheduled appointments and surgeries for patients.
  • Administered CPR, oxygen and other life-saving medical treatments.

Education

Associate of Science - Allied Health

Community College of The Air Force
Montgomery, AL

Bachelor of Arts - Emergency And Disaster Management

American Military College
Charles Town, WV
03.2024

Skills

  • Written and verbal communication
  • Schedule Management
  • Multi-Line Phone Systems
  • Compensation and Benefits
  • Training and Development
  • Customer Service
  • Staff Management
  • Process Improvement

Accomplishments

2005 38th Reconnaissance Squadron Noncommissioned Officer of the Year

2007 23rd Wing Volunteer of the Year

2010 Air Combat Command Independent Duty Medical Technician Senior Noncommissioned Officer of the Year

2010 15th Reconnaissance Squadron Senior Noncommissioned Officer of the Year

2014 United States Air Force in Europe–Air Force Africa Olson–Wegner Senior Noncommissioned Officer of the Year

2015 52nd Aerospace Medicine Squadron Senior Noncommissioned Officer of the Year

2015 Air Force Olson–Wegner Senior Noncommissioned Officer of the Year

2019 Air Education Training Command Air Force Medical Services Senior Noncommissioned Officer of the Year

Timeline

Hospital Administrator/Superintendent

UNITED STATES AIR FORCE
08.2017 - Current

Medical Administrative Professional/Flight Chief

UNITED STATES AIR FORCE
08.2013 - 08.2017

Superintendent

UNITED STATES AIR FORCE
09.2009 - 08.2013

Operations NCOIC

UNITED STATES AIR FORCE
03.2005 - 09.2009

Shift Leader, Emergency Services

UNITED STATES AIR FORCE
09.2002 - 06.2004

Aerospace Medical Technician

UNITED STATES AIR FORCE
03.1999 - 09.2022

Associate of Science - Allied Health

Community College of The Air Force

Bachelor of Arts - Emergency And Disaster Management

American Military College
Matthew Warters