Matthew Watson
Amarillo
Summary
Results-driven Assistant Manager with over four years of experience in customer service and team leadership. Skilled in decision-making and money handling, consistently delivering quality service that enhances customer satisfaction and boosts sales performance.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Discount Tire
Amarillo, TX
06.2019 - Current
- Coached and mentored sales team to provide the highest quality service to our customers.
- Followed up with customers before and after services to provide the highest quality work.
- Sales associate for 4 years, expert on products and tires for each customers assurance.
- Managed vendor relationships to ensure timely delivery of tires to take care of customers.
- Controlled fleet accounts with businesses, making sure they could rely on me and my team.
Freight Manager
Texas Tech Health Science Center
Amarillo, TX
03.2018 - 05.2019
- Shipping and receiving / freight management.
- Deliver packages to different departments, documentation
- Assist at reception desk, covering for staff as needed.
- Answer phones, greet patients, assist with medical records request
- Scanned and faxed medical records as needed.
- Organized medical records.
- Keep work area clean, safe and stocked
Sales Associate
Walmart
Amarillo, TX
08.2014 - 01.2018
- Greet customers
- Assist customers with finding products
- Assist fellow associates throughout the store
- Keep work area clean, safe and stocked
Education
High School Diploma -
Amarillo High School
Amarillo, TXSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Sales Expertise
- AUTOCADD, Inventor, Revit certified
- Daily use of Microsoft Office
Timeline
Assistant Manager
Discount Tire
06.2019 - Current
Freight Manager
Texas Tech Health Science Center
03.2018 - 05.2019
Sales Associate
Walmart
08.2014 - 01.2018
High School Diploma -
Amarillo High School