Matthew Williams
Tustin,CA
Summary
Reliable employee quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. A history of providing top-notch service and support. Exceptional communication skills with the ability to build client rapport.
Overview
2
2
years of professional experience
Work History
Coach
Magic Elite Basketball Academy
Laguna Hills , CA
04.2022 - Current
- Instructed players on proper techniques, strategies, rules and regulations of the sport.
- Mentored team members in order to build confidence and foster a supportive environment.
- Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
- Observed practices and games in order to evaluate player performance levels and provide feedback.
- Developed practice plans tailored to individual needs as well as team development requirements.
- Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
Barista
Starbucks
Huntington Beach , CA
04.2023 - 09.2023
- Ground beans for espresso shots according to individual customer specifications.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Education
High School Diploma -
West Scranton High School
Scranton, PA06-2017
Skills
- Performance Evaluation
- Building Relationships
- Team motivation
- Effective Communication
- Espresso machine operation
- Ordering Procedures
- Friendly and outgoing
- Positive and professional
- Exceptional customer service
- Team Player
References
References available upon request.
Timeline
Barista
Starbucks
04.2023 - 09.2023
Coach
Magic Elite Basketball Academy
04.2022 - Current
High School Diploma -
West Scranton High School
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