Matthew Woolley
New Britain
Summary
Dynamic Service Manager with a proven track record at Central Connecticut Lawn Service, excelling in team leadership and customer service. Enhanced operational efficiency by developing maintenance schedules and resolving challenges, while fostering a positive work environment. Skilled in problem-solving and equipment management, ensuring high-quality service delivery and client satisfaction.
Overview
22
22
years of professional experience
Work History
Service Manager
Central Connecticut Lawn Service
08.2017 - Current
- Oversaw daily operations ensuring service quality and customer satisfaction.
- Managed team performance through regular training and development sessions.
- Developed maintenance schedules for equipment to minimize downtime.
- Enhanced service delivery by identifying and resolving operational challenges.
Lawn Technician
Central Connecticut Lawn Service
08.2003 - 08.2017
- Operated and maintained lawn care equipment to ensure optimal performance.
- Executed routine lawn treatment applications using industry-standard techniques.
- Assessed lawn conditions and developed customized treatment plans for clients.
- Trained junior technicians on proper equipment handling and safety protocols.
Education
High School Diploma -
New Britain High School
New Britain, CTSkills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Critical thinking
- Reliable and responsible
- Diagnosis and Plant Identification
- Equipment & Fleet maintenance
Timeline
Service Manager
Central Connecticut Lawn Service
08.2017 - Current
Lawn Technician
Central Connecticut Lawn Service
08.2003 - 08.2017
High School Diploma -
New Britain High School