Matthew Wright
Murray,KY
Summary
Dynamic and results-oriented professional with a proven track record at Pepsi MidAmerica, adept in territory management and client relations. Leveraged strong package handling and exceptional communication skills to enhance customer satisfaction and drive sales. Recognized for outstanding work ethic and ability to resolve issues swiftly, significantly contributing to operational excellence and customer trust.
Overview
12
12
years of professional experience
Work History
City Letter Carrier
United States Parcel Service
05.2014 - Current
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Picked up outgoing mail from letter boxes and in person from customers.
- Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
- Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive.
Enviromental Services
Murray Calloway County Hospital
04.2013 - 04.2014
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Promoted a culture of safety awareness among colleagues through regular communication about best practices and process improvements in medical waste handling.
- Improved efficiency by consistently segregating wastes according to regulatory requirements and facility policies.
- Maintained a clean work environment through regular decontamination of waste storage areas and equipment.
Route Sales Representative
Pepsi MidAmerica
05.2012 - 12.2012
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maximized sales through effective territory management and strategic route planning.
- Displayed products properly at customer sites and according to company specifications and policies.
- Immediately addressed problems with customers to promote speedy resolution.
Education
No Degree - Light Wheel Mechanic 91B
U.S. Army Ordnance Center And School
Fort Lee, VA05.2015
GED -
Marshall County High School
Benton, KY05.2007
Skills
Package handling
Safe Driving
Memory Recall
Weather Preparedness
Leads Prospecting
Product displays
Territory Management
Client Relations
Issue Resolution
Timeline
City Letter Carrier
United States Parcel Service
05.2014 - Current
Enviromental Services
Murray Calloway County Hospital
04.2013 - 04.2014
Route Sales Representative
Pepsi MidAmerica
05.2012 - 12.2012
No Degree - Light Wheel Mechanic 91B
U.S. Army Ordnance Center And School
GED -
Marshall County High School