Matthew W. Truskey
Nesquehoning,PA
Summary
Led a dedicated team in delivering comprehensive mental health care services over a decade of experience. Fostered strong relationships with consumers and treatment team members to improve service delivery. Guided new patients through the transition process to ensure continuity of care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Enrollment Case Manager
The Drexel Group/ Maximus
2025.09 - 2026.02
- Assisted applicant’s with reviewing Community heath Choice Waivers
- Completed assessments
- Listen to applicant’s health concerns
- Complete COMPASS applications
Care Continuum Partner
Lehigh Valley Health Network
2023.08 - 2024.03
- Provider compassionate customer service skills.
- Obtain information to ensure medical charts are accurate and up to date in EPIC.
- Assist patients navigate needed services within the health network.
- Assist patients with contacting insurance if needed to change doctor information.
- Utilize Excel to track data to identify areas of need within the new patient scheduling process.
Program Manager
PA Health Management
2020.11 - 2022.11
- Facilitated therapy sessions utilizing team-building exercises to enhance group dynamics.
- Conducted comprehensive daily assessments of children's behavior.
- Supported operational stability by addressing and resolving crisis situations in units.
Site Supervisor/Team Leader
Resources for Human Development
2014.07 - 2018.06
- Assisted in creating staff schedules. Supported staff meetings to enhance communication. Aided in conducting performance evaluations for team members. Facilitated training sessions for staff as needed.
- Assisted in managing consumer documentation. Completed monthly reports. Supported incident report preparation as needed. Aided in annual assessments and organized data related to performance and goals.
- Facilitated consumer support in daily living activities, ensuring access to appropriate medical care.
Direct Care
Resources for Human Development
- 2012.03
- Work with consumers to complete activities of daily living and teach them skills they want to learn.
- Assist with getting consumers to medical appointments, day programs, and other scheduled events.
- Medication administration and observation.
- Complete daily notes and communicate shift reports with treatment team.
Children’s Blended Case Manager
Penn Foundation
- 2011.01
- Assist families/caregivers with getting their child services they may need.
- Developing and implementing goal plans for consumer.
- Keeping proper documentation of required services provided.
- Being a point person within the treatment team.
Child Care Counselor II
KidsPeace
2008.01 - 2011.01
- Ensure a safe and secure environment by removing all threats to children’s safety.
- Supervise daily routines and responsibilities of children to ensure performance of daily self-care task and assisting when necessary.
- Provide individual counseling while also facilitating therapeutic groups.
- Fully perform restraints as necessary when ordered by licensed professionals using individualized treatment plans.
Recreational Aide
KidsPeace
2007.01 - 2008.01
- Communicate therapy through team building exercises.
- Complete the daily assessments of the children’s behavior.
- Assist with crisis situations on units.
Education
Bachelor of Science - Criminal Justice
Kutztown University of Pennsylvania
2008-01
Skills
- Fostered an environment of clarity and collaboration among team members to enhance teamwork effectiveness
- Championed establishment and pursuit of targeted objectives to enhance organizational performance standards
- Enhanced team productivity by delivering structured guidance and aligning responsibilities with individual skill sets
- Fostered collaboration and inclusivity by valuing diverse perspectives and exhibiting humility in team environments
- Optimized documentation and reporting processes through effective utilization of Microsoft Office Suite tools
- Optimized operational workflows by developing and revising comprehensive documentation
- Led transition initiatives by deploying flexible strategies responsive to evolving environmental conditions
Certification
CPR/First Aid, Crisis Prevention Intervention Instructor, Medication Administrator and Observer, Life Space Crisis Intervention, Trauma Informed Care.
Timeline
Enrollment Case Manager
The Drexel Group/ Maximus
2025.09 - 2026.02
Care Continuum Partner
Lehigh Valley Health Network
2023.08 - 2024.03
Program Manager
PA Health Management
2020.11 - 2022.11
Site Supervisor/Team Leader
Resources for Human Development
2014.07 - 2018.06
Child Care Counselor II
KidsPeace
2008.01 - 2011.01
Recreational Aide
KidsPeace
2007.01 - 2008.01
Direct Care
Resources for Human Development
- 2012.03
Children’s Blended Case Manager
Penn Foundation
- 2011.01
Bachelor of Science - Criminal Justice
Kutztown University of Pennsylvania