Matthew York
Bangor,ME
Summary
Developed strong interpersonal and organizational skills in fast-paced retail environment. Demonstrated ability to manage multiple tasks and provide high-quality customer service. Seeking to transition into new field, applying these transferrable skills to contribute to dynamic team.
Overview
2
2
years of professional experience
Work History
Store Associate
Ocean State Job Lot
04.2025 - Current
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment processes.
- Operated point-of-sale system efficiently to process transactions and manage cash drawer.
- Collaborated with team members to ensure store cleanliness and organization throughout shifts.
- Participated in merchandising efforts, arranging products to maximize visibility and sales potential.
Team Member
Dunkin' Donuts
08.2023 - 09.2024
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Assisted in training new team members on operational procedures and customer engagement techniques.
- Maintained cleanliness of workstations and dining areas, promoting a welcoming atmosphere for customers.
- Handled cash register operations accurately, managing transactions and end-of-shift reconciliations effectively.
Education
High School Diploma -
Bangor High School
Bangor, ME06-2023
Skills
- Customer engagement
- Inventory management
- Point-of-sale operation
- Cash handling
- Cleanliness standards
- Product knowledge
- Team collaboration
- Customer service
- Multi-tasking abilities
- Attention to detail
- Communication skills
- Active listening techniques
Timeline
Store Associate
Ocean State Job Lot
04.2025 - Current
Team Member
Dunkin' Donuts
08.2023 - 09.2024
High School Diploma -
Bangor High School