Matthew Zaro
Santa Barbara,US
Summary
Dynamic SMB Account Manager at Procore with a proven track record of exceeding sales targets and driving client engagement. Expert in market analysis and negotiation management, I cultivate strong relationships that enhance client satisfaction and retention. My strategic approach has consistently led to significant revenue growth and successful onboarding processes.
Overview
11
11
years of professional experience
Work History
SMB Account Manager
Procore
Carpinteria, California
12.2024 - Current
- Own the full sales cycle for SMB General Contractors and Subcontractors, driving new logo acquisition and expansion revenue within territory. Lead strategic discovery, deliver tailored product demonstrations, and consistently exceed revenue targets while partnering cross-functionally to ensure strong onboarding, retention, and executive-level client relationships.
- Managed client relationships to ensure satisfaction and retention.
- Coordinated onboarding processes for new SMB clients effectively.
- Executed account reviews to assess client needs and product usage.
SDR CIVIL & INFRASTRUCTURE ENTERPRISE
Procore Technologies
Carpinteria, US
07.2022 - 12.2024
- Consistently exceed sales targets by cultivating strong relationships with enterprise-level clients, driving adoption of Procore's cutting-edge software solutions.
- Drive measurable revenue growth through strategic client partnerships and solution offerings.
- Collaborate with owners to tailor software solutions, boosting client engagement and satisfaction.
- Collaborated with owners and developers to identify tailored software solutions, enhancing project outcomes.
- Identify and pursue new business opportunities, contributing to a growing revenue stream.
- Identified new business opportunities to expand client base.
- Utilize analytical skills to assess client needs and deliver effective software solutions.
- Pursued new business leads to support revenue growth initiatives.
REAL ESTATE AGENT
Keller Williams Realty San Luis Obispo
San Luis Obispo, US
10.2016 - 08.2022
- Managed contracts and negotiations to finalize sales, ensuring client expectations were exceeded at each stage.
- Guided clients through buying and selling process of residential homes, ensuring smooth transactions and satisfaction.
- Facilitated communication with clients throughout the buying and selling process.
- Represented client in mediation to achieve favorable outcomes.
PROJECT MANAGER
Innovative Housing Solutions
Pismo Beach, US
05.2015 - 10.2016
- Developed and initiated projects, managed costs, and monitored performance.
- Oversaw general contractor and labor staff to ensure project alignment and execution.
- Maintained financial balances throughout each project to ensure budget adherence.
- Acted as intermediary between head sales broker and contractor to facilitate communication and resolve issues.
- Conducted research on legal requirements with city and county entities.
Education
BACHELORS DEGREE - SPEECH COMMUNICATIONS, LANGUAGE, ARABIC
Oregon State University
Corvallis, OR01-2007
Skills
- Market Analysis
- Contract Preparation
- Buyer Representation
- Seller Representation
- Sales Pipeline Management
- Client Engagement
- Account Development
- Client Relations
- Project Management
- Negotiation Management
- Attention to Detail
- Verbal Communication
- Written Communication
- Service Orientation
References
- Imahn Moshkar, Procore, imahn.moshksar@procore.com, 310-567-8001
- Robert Rankin, Procore, robert.rankin@procore.com
- Todd Nilsen, Procore, todd.nilsen@procore.com
Additional Information - Work Experience
- Working with owners & developers to find a software solution.
- Collaborate with owners to tailor software solutions, boosting client engagement and satisfaction.
- Identify and pursue new business opportunities, contributing to a growing revenue stream.
- Utilize analytical skills to assess client needs and deliver effective software solutions.
- Drive measurable revenue growth through strategic client partnerships and solution offerings.
- Consistently exceed sales targets by cultivating strong relationships with enterprise-level clients, driving adoption of Procore's cutting-edge software solutions.
- Partner with cross-functional teams to develop comprehensive solution proposals, ensuring alignment between client needs and Procore's product offerings.
- Generating new business opportunity to help grow revenue base.
- Real Estate Agent at Keller Williams Realty San Luis Obispo (10/01/16 - 08/01/21)
- Assisting clients through buying and selling process of residential homes
- Mediation on behalf of client
- Assisting with points of contact for clients both before and after sale of property
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
- Project Manager at Innovative Housing Solutions Pismo Beach (05/01/15 - 10/01/16)
- Overseeing both general contractor and labor staff
- Maintaining financial balances throughout duration of each project
- Navigating legal requirements with both city and county entities
- Acting as intermediary between both head sales broker and contractor
- Developed and initiated projects, managed costs, and monitored performance
Timeline
SMB Account Manager
Procore
12.2024 - Current
SDR CIVIL & INFRASTRUCTURE ENTERPRISE
Procore Technologies
07.2022 - 12.2024
REAL ESTATE AGENT
Keller Williams Realty San Luis Obispo
10.2016 - 08.2022
PROJECT MANAGER
Innovative Housing Solutions
05.2015 - 10.2016
BACHELORS DEGREE - SPEECH COMMUNICATIONS, LANGUAGE, ARABIC
Oregon State University