Matthew, Chris LaPlante
Delanson,NY
Summary
Motivated Inside Sales Representative successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships.
Overview
38
38
years of professional experience
Work History
Inside Sales Representative
Trane Technologies
05.2023 - 10.2024
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Inside Sales
F.W. Webb
12.2020 - 02.2023
- Consulted with customers to aid selection and purchase of products that met needs.
Business Development Representative
Carrier Enterprise
01.2019 - 12.2020
- Effectively built relationships with both established and potential customers.
Territory Manager
Sid Harvey's
04.2018 - 10.2018
- Supervised operations and sales in six locations
Sales Engineer
Precision North America
10.2017 - 04.2018
- Sized and sold Commercial HVAC/R equipment to contractors
Branch Manager
Meier Supply
10.2006 - 10.2017
- Managed and inspired team members to perform to full potential, driving branch profitability.
Branch Manager
Sid Harvey's
04.1991 - 10.2006
- Managed crew and sales to increase sales and profit for location
Branch Manager
Melco
12.1986 - 04.1991
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Education
High School Diploma -
Tioga Central
06.1979
Skills
- Customer Service
- Attention to Detail
- Exceptional customer service
- Cheerful and energetic
Timeline
Inside Sales Representative
Trane Technologies
05.2023 - 10.2024
Inside Sales
F.W. Webb
12.2020 - 02.2023
Business Development Representative
Carrier Enterprise
01.2019 - 12.2020
Territory Manager
Sid Harvey's
04.2018 - 10.2018
Sales Engineer
Precision North America
10.2017 - 04.2018
Branch Manager
Meier Supply
10.2006 - 10.2017
Branch Manager
Sid Harvey's
04.1991 - 10.2006
Branch Manager
Melco
12.1986 - 04.1991
High School Diploma -
Tioga Central
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