Matthew J. Fritz
Myrtle Beach,SC
Summary
Dynamic Funeral Director with extensive management experience at Fullerton Funeral Home, excelling in operational efficiency and client satisfaction. Proven track record in developing training programs and implementing strategic marketing initiatives. Skilled in embalming and compassionate client support, fostering strong community relationships while ensuring compliance and financial health.
Overview
21
21
years of professional experience
Work History
Manager/Funeral Director
Fullerton Funeral Home, Inc.
Baldwin, NY
01.2005 - 12.2025
- Directed daily operations, ensuring compliance with industry regulations and organizational standards.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Coordinated funeral services, ensuring adherence to client wishes and cultural traditions.
- Provided compassionate support to grieving families during arrangements and services.
- Managed logistics of transportation for deceased individuals, maintaining compliance with regulations.
- Oversaw preparation of remains, including embalming and dressing, according to industry standards.
- Engaged with community organizations to promote awareness of funeral services offered.
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Served diverse clientele by offering a range of culturally and religiously appropriate services.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Improved client satisfaction by providing compassionate and personalized funerals.
- Managed financial transactions and record-keeping with accuracy and confidentiality.
- Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
- Secured and filed burial permits and made funeral arrangements.
- Communicated with insurance companies to secure death benefits for payment of services.
- Continuously updated industry knowledge by attending professional workshops, conferences, and seminars.
- Orchestrated memorable and personalized memorial services, honoring lives of deceased.
- Built strong relationships with local clergy, cemeteries, and other funeral service providers, facilitating smooth coordination of services.
- Managed financial operations, including budgeting and billing, to keep funeral home financially healthy.
- Responded to emergency calls with sensitivity and professionalism, offering immediate support during times of need.
- Customized funeral services to reflect unique lives of deceased, ensuring their legacy was honored and remembered.
- Completed death certificates, burial permits and other legal documents for families.
Education
Associate of Science - Mortuary Science
American Academy McAllister Institute
New York, NY12.2006
Skills
Management
Funeral Director
Embalmer
Pre-Need
Staffing/Organization
Accounting of Books
Timeline
Manager/Funeral Director
Fullerton Funeral Home, Inc.
01.2005 - 12.2025
Associate of Science - Mortuary Science
American Academy McAllister Institute