Matthew Crenshaw
Upper Saddle River,NJ
Summary
Seasoned caregiver and flight attendant with a proven track record at United Airlines, showcasing a strong work ethic and exceptional problem-solving abilities. Excelled in emergency situations management and first aid, enhancing passenger and client safety and satisfaction. Achieved high performance ratings through excellent communication and professional appearance, demonstrating adaptability and a commitment to excellence.
Overview
17
17
years of professional experience
Work History
Caregiver, Special Needs
Medicare- PPO
06.2016 - 06.2024
- Prepared meals and snacks and fed client.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs by providing personalized care and attention.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individual.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
Flight Attendant
United Airlines
06.2007 - 09.2020
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
Education
Bachelor of Science - Business Administration
SNHU
Manchester, NH12.2026
Skills
- Strong Work Ethic
- First Aid/ CPR
- Safety Procedures
- Emergency Situations Management
- Security awareness
- Professional Appearance
- FAA Regulations
- Excellent Communication
- Problem-solving abilities
Timeline
Caregiver, Special Needs
Medicare- PPO
06.2016 - 06.2024
Flight Attendant
United Airlines
06.2007 - 09.2020
Bachelor of Science - Business Administration
SNHU
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