Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
Site Manager
Matheson Gas
03.2017 - Current
Interviewed, hired and trained new workers.
Maintained records and logs of work performed and materials and equipment used.
Resolved issues between employees and customers using company policies.
Oversaw attendance record of 20 employees, handled payroll and ordered new materials for sites.
Use Route Planner program to set up routing for 100 deliveries on seven trucks throughout Twin Cities metro area per day
Attended weekly meetings with Regional General Manager to discuss safety procedures, compliance issues and facility maintenance.
Responsible for maintaining sales, FDA, and inventory records
Built and maintained vendor relationships, serving as main liaison for gaining building access.
Inside Sales/Credit Rep, Outside Sales
Matheson Tri-Gas
10.2012 - 03.2017
Provide support for outside sales teams in Eagan, Mankato, Milwaukee and Chicago branches with quoting, lead generation, proposals, cost valuations, and customer set up
Help walk in customers with product and application questions, as well as answer customer inquiries over phone
Responsible for out going shipments to current customers
Research territories for new potential customers and cold current customers
Find appropriate contact information for potential customers to ease sales staffs initial cold call on prospects
Examined credit updates and evaluated for credit terms and credit limit increases.
Managed collection work and contacted customers to collect delinquent balances.
Contributed ideas and offered constructive feedback at weekly sales and training meetings.
Answered customers' questions regarding products, prices, and availability
Freight Broker
Access America Transport
10.2011 - 10.2012
Coordinated 6-7 pick-up and delivery appointments per day
Was the team lead for Pepsi, did over $100,000 in sales annually
Made 15 – 20 telemarketing calls per day, bringing in new business on a monthly basis
Monitored status of 15-20 shipments that were on the road at any given time
Entered shipping information into computer system and estimated freight and postal rates.
Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
PM Dispatcher
Kandiyohi Area Transit Kat
11.2010 - 09.2011
Coordinate seven daily routes for various drivers
Responsible for deciding what buses passengers should be getting on
Communicate clearly with a varied and diverse customer base
Education
Bachelor of Science - Sports Management, Marketing
Minnesota State University
Mankato, Minnesota
06.
Skills
Computer Skills: advanced understanding of Microsoft Office including Word, Excel, and PowerPoint, preparation of spreadsheets, promotional posters
Management and Leadership Skills: development of interpersonal relationships, self-motivation, and ability to problem solve and make decisions, ability to delegate
Proficient in use of Route Planner software
Customer Service
Train Employees
Control of Expenses
Customer Relationship Management
Timeline
Site Manager
Matheson Gas
03.2017 - Current
Inside Sales/Credit Rep, Outside Sales
Matheson Tri-Gas
10.2012 - 03.2017
Freight Broker
Access America Transport
10.2011 - 10.2012
PM Dispatcher
Kandiyohi Area Transit Kat
11.2010 - 09.2011
Bachelor of Science - Sports Management, Marketing
Office Assistant at Montana State University- Department of Modern LanguagesOffice Assistant at Montana State University- Department of Modern Languages