Experienced in data entry, patient care, and customer service. Assisted Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Clinic Assistant
Simply Good Dental
07.2022 - 06.2024
Helped front desk staff register and process patients.
Assisted with documenting clinic activities and updated medical records.
Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
Assistant to Head of Service Quality Branch
Singapore Police Force
10.2020 - 06.2022
Provided prompt and helpful assistance to customer concerns via email
Monitored and tracked trends in service quality statistics
Supported the Head of Service Quality Branch in managing day-to-day operations
Corresponded with customers via physical letters
Tutor
Kumon North America
06.2018 - 08.2018
Provided homework assistance using specific curriculum and materials.
Supported students with helpful study habits and exam strategies.
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Education
Bachelor of Arts - Public Health
The University of Texas At Dallas
Richardson, TX
05.2025
Associate of Science - Health Sciences
Collin County Community College District
05.2024
Skills
Vital signs monitoring
Insurance Verification
Front Desk Reception Abilities
Time Management
Attention to Detail
Multitasking
Effective Communication
Data Entry
Critical thinking abilities
Appointment Scheduling Expertise
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Clinic Assistant
Simply Good Dental
07.2022 - 06.2024
Assistant to Head of Service Quality Branch
Singapore Police Force
10.2020 - 06.2022
Tutor
Kumon North America
06.2018 - 08.2018
Bachelor of Arts - Public Health
The University of Texas At Dallas
Associate of Science - Health Sciences
Collin County Community College District
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