Matthias Goh
Allen,TX
Summary
Experienced in data entry, patient care, and customer service. Assisted Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Clinic Assistant
Simply Good Dental
07.2022 - 06.2024
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
Assistant to Head of Service Quality Branch
Singapore Police Force
10.2020 - 06.2022
- Provided prompt and helpful assistance to customer concerns via email
- Monitored and tracked trends in service quality statistics
- Supported the Head of Service Quality Branch in managing day-to-day operations
- Corresponded with customers via physical letters
Tutor
Kumon North America
06.2018 - 08.2018
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Education
Bachelor of Arts - Public Health
The University of Texas At Dallas
Richardson, TX05.2025
Associate of Science - Health Sciences
Collin County Community College District
05.2024
Skills
- Vital signs monitoring
- Insurance Verification
- Front Desk Reception Abilities
- Time Management
- Attention to Detail
- Multitasking
- Effective Communication
- Data Entry
- Critical thinking abilities
- Appointment Scheduling Expertise
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Clinic Assistant
Simply Good Dental
07.2022 - 06.2024
Assistant to Head of Service Quality Branch
Singapore Police Force
10.2020 - 06.2022
Tutor
Kumon North America
06.2018 - 08.2018
Bachelor of Arts - Public Health
The University of Texas At Dallas
Associate of Science - Health Sciences
Collin County Community College District
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