Customer-focused operations leader with over six years of progressive leadership experience driving performance, team engagement, and operational excellence in fast-paced, highly regulated environments. Proven success leading large teams, managing labor and performance, and improving results through data-driven decision-making and continuous improvement. Currently leading a top-performing store with over 70 direct reports.
Recognized for an ownership mindset, transparent communication, and the ability to dive deep into operational metrics while maintaining a strong people-first, servant-leader approach. Experienced in cross-functional collaboration, talent development, and change leadership. Holds a Bachelor of Science in Information Technology and a minor in business admin, supporting strong systems thinking, analytics, and scalable operational execution aligned with Whole Foods Market values.
CDASLT training program phase 1 and 2