Summary
Overview
Work History
Education
Skills
Timeline
Server

Matthias Riddle

Macon,GA

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Buffalo Wild Wings. Proven ability to enhance guest engagement and ensure order accuracy while managing multiple tables. Recognized for maintaining a professional appearance and fostering positive relationships with customers, contributing to increased satisfaction and return visits.

Overview

5
5
years of professional experience

Work History

Server

Buffalo Wild Wings
05.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Store Team Member

Hidden Treasures Thrift
08.2022 - 12.2022
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.

Team Member

Panera Bread
04.2021 - 12.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.

Restaurant Team Member

Dairy Queen Grill & Chill
01.2020 - 03.2021
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.

Education

GED -

GTC
Macon, GA
02-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Safe food handling
  • Food running
  • Order accuracy

Timeline

Server

Buffalo Wild Wings
05.2024 - 09.2024

Store Team Member

Hidden Treasures Thrift
08.2022 - 12.2022

Team Member

Panera Bread
04.2021 - 12.2021

Restaurant Team Member

Dairy Queen Grill & Chill
01.2020 - 03.2021

GED -

GTC

Similar Profiles

CREATE PROFILE