Supervised daily operations and ensured compliance with productivity and safety standards.
Coordinated warehouse activities and optimized new process rollouts.
Prioritized team development by assessing skills of associates and creating challenges and growth opportunities within their skill level.
Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Created processes for tracking inventory and supply levels in order to prevent stock-outs or overstocking.
Facilitated cross-departmental collaboration to streamline operations and enhance service delivery.
Operations Supervisor
DHL Supply Chain
Groveport, OH
10.2022 - 08.2024
Engaged employees to create safe, energetic work environment through feedback and recognition.
Started up a new 3rd shift operation as the only supervisor, beginning with 30 people and no set departments before building it to over 100 employees across 6 departments within a year.
Facilitated and oversaw training, staffing and development for associates and supervisors alike as people and processes were added to the shift.
Ran and labor planned operations for Retail and E-Commerce fulfillment
Functioned as the Operations Security Champion, performing quarterly alarm tests and ensuring compliance with security standards, as well as reporting and actioning items in need of repair to maintain a secure operation.
Operations Manager
FedEx Ground Etna RSF
Etna, OH
06.2021 - 10.2022
Trained the initial employees throughout the initial hiring and opening of a brand new facility as one of the first members of leadership.
Known for being punctual, effective and essential to my operation while maintaining a connection throughout the building
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Education
Pickerington High School Central, OU
06.2014
Skills
Planning and Implementation
Team Leadership
Workflow Optimization
Staff Development and Training
Certification
CPR and First Aid Training - 2024
Certified by Crown Lift Trucks to train MHE operators - 2024