Mattie Carlee
Watkinsville,GA
Summary
Experienced with managing customer interactions and ensuring a pleasant experience. Utilizes strong communication and multitasking skills to handle any environment efficiently. Demonstrated ability to collaborate positively with a team. Experienced with creating a friendly and welcoming environment for guests.
Overview
4
4
years of professional experience
Work History
Lifeguard
Summer Hill Recreation
06.2021 - 08.2024
- Provided friendly customer service to guests and addressed concerns.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Swim Instructor
Summer Hill Recreation
06.2022 - 08.2024
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Collaborated with other instructors to develop innovative teaching methods for improved student outcomes.
- Adapted teaching techniques to different learning styles.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Lead Consultant
Epic Intentions
01.2025 - Current
- Developed and implemented strategic plans to ensure organizational goals were met.
- Created detailed plans outlining timelines, goals, budgets, and other requirements for projects.
- Optimized team performance through effective communication, training, and leadership techniques.
Research Assistant
The Foundation Lab
01.2025 - Current
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Contributed to the development of research projects by designing an experiment.
Young Dawgs-Student Research Intern
University Of Georgia
01.2024 - 05.2024
- Reviewed scientific journals for articles related to the organization's specific field of study.
- Created detailed reports summarizing the findings from various research studies.
- Participated in team meetings to discuss research progress and findings.
Education
Psychology
Georgia Institute of Technology
Atlanta, GA05-2028
High School Diploma -
North Oconee High School
Bogart, GA05-2024
Skills
- Customer service
- Problem-Solving
- Time Management
- Team leadership & development
- Greeting guests
- Team collaboration
Timeline
Lead Consultant
Epic Intentions
01.2025 - Current
Research Assistant
The Foundation Lab
01.2025 - Current
Young Dawgs-Student Research Intern
University Of Georgia
01.2024 - 05.2024
Swim Instructor
Summer Hill Recreation
06.2022 - 08.2024
Lifeguard
Summer Hill Recreation
06.2021 - 08.2024
High School Diploma -
North Oconee High School
Psychology
Georgia Institute of Technology
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