Mattie Joiner

• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Remote work from home customer service always answer calls assist the customer with they needs and always place a smile over the phone always keep a positive attitude.

• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

• Resolved guest issues with professionalism, demonstrating excellent customer service skills. Remote work from home smile when answering the phone.

• Provided exceptional customer service, addressing end-user concerns promptly and professionally.

• Promoted positive member relations through providing excellent customer service.

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

• Provided exceptional customer service, addressing member concerns promptly and professionally.
• Provided excellent customer service, resolving client concerns efficiently and effectively.

• Provided exceptional customer service, addressing end-user concerns promptly and professionally.
• Delivered exceptional customer service, addressing client inquiries promptly and professionally.
• Provided excellent customer service by answering passenger inquiries politely and accurately.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Collaborated with team members to develop best practices for consistent customer service delivery.

• Resolved guest issues with professionalism, demonstrating excellent customer service skills.
• Enhanced customer service experience by efficiently processing purchases and returns.