Summary
Overview
Work History
Skills
Certification
BMW 2023 Profiles In Achievement
Timeline
Generic
Mattie Mynatt

Mattie Mynatt

Bend,OR

Summary

Dynamic Finance Manager with a proven track record at Kendall Audi-BMW-Porsche of Bend, excelling in revenue optimization and regulatory compliance. Skilled in negotiation and client relationship building, I achieved top customer service ratings while tailoring financial solutions to meet unique client needs. A goal-oriented leader dedicated to enhancing customer satisfaction. Ranked in the top 5 performers across our auto group region, demonstrating strong performance and client-focused service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Finance Manager

Kendall Audi-BMW-Porsche of Bend
03.2024 - Current
  • Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
  • Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
  • Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
  • Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
  • Achieved top customer service ratings by providing clear, understandable explanations of finance terms and conditions.

BMW Client Advisor

Kendall Automotive Group
07.2022 - 03.2024
  • Maintained up-to-date knowledge on current inventory and upcoming releases, effectively communicating these details to clients.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.

Audi Brand Specialist

Kendall Automotive Group
07.2022 - 03.2024
  • Boosted customer satisfaction by providing knowledgeable guidance on Audi vehicle features and benefits.
  • Conducted follow-up calls after each sale, ensuring customer satisfaction and addressing any unresolved issues.
  • Strengthened brand awareness through participation in community and industry events, showcasing Audi vehicles and services.

BMW Genius

Kendall Automotive Group
10.2021 - 07.2022
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Server

Takoda's Restaurant
06.2018 - 09.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.

Skills

  • Strong negotiation skills
  • Client relationship building
  • Regulatory compliance
  • Goal-oriented mindset
  • Analytical and critical thinking
  • Staff management
  • Leadership skills
  • Active listening

Certification

  • BMW-Audi-Porsche Finance Manager
  • BMW Client Advisor
  • Audi Brand Specialist
  • BMW Genius

BMW 2023 Profiles In Achievement

I received a 2023 Profiles in Achievement trophy honoring my superior performance and dedication to excellence in 2023. 

Timeline

Finance Manager

Kendall Audi-BMW-Porsche of Bend
03.2024 - Current

BMW Client Advisor

Kendall Automotive Group
07.2022 - 03.2024

Audi Brand Specialist

Kendall Automotive Group
07.2022 - 03.2024

BMW Genius

Kendall Automotive Group
10.2021 - 07.2022

Server

Takoda's Restaurant
06.2018 - 09.2020