Mattie Noble
Tulsa,OK
Summary
Highly motivated and customer-focused professional with over 5 years of experience in delivering exceptional service across diverse industries. Skilled in resolving customer inquiries, addressing concerns, and maintaining high satisfaction levels in fast-paced environments. Adept at problem-solving, multitasking, and using various customer service platforms to provide timely and effective solutions. Proven ability to build strong customer relationships and contribute to team success.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Oak View Group LLC
04.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Assisted bartenders by replenishing supplies such as alcohol, mixers, garnishes, and glassware, ensuring the bar area remained fully stocked and operational during events.
- Took food and drink orders from guests, answered menu questions and delivered food and beverages to tables with professionalism.
- Ensured a positive guest experience by anticipating guest needs, maintaining a polite and friendly demeanor, and quickly addressing any issues or concerns.
- Interacted with guests in a friendly, professional manner, taking drink orders, offering suggestions, and engaging in conversation to enhance their event experience.
- Prepared and served a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and specialty drinks, ensuring consistency and high quality.
Waitress
Oliveto Italian Bistro
05.2017 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt and positive service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Dental Lab Technician
International Dental Arts
01.2022 - 10.2023
- Applied stains, glazes, and other finishing techniques to ceramic restorations (crowns, bridges, veneers) to achieve a natural and aesthetically pleasing appearance. Ensured proper color matching and surface texture for lifelike restorations.
- Applied opaque layers to metal frameworks or ceramic bases to mask discoloration and improve the final appearance of dental restorations. Adjusted opaque materials to achieve desired translucency and shade accuracy.
- Used articulators to simulate jaw movement, ensuring accurate fitting and alignment of dental restorations. Collaborated with dental professionals to adjust occlusion and improve bite functionality.
- Poured dental impressions with precise materials (plaster, stone, or other dental casting materials) to create accurate working models. Ensured proper model preparation for subsequent stages of denture and crown fabrication.
- Invested wax patterns for dentures in an appropriate dental investment material, ensuring proper coverage and minimal expansion during the casting process. Ensured the investment mold was free of air bubbles and imperfections for a high-quality result.
- Made necessary adjustments to dentures after fitting, including polishing, relining, or re-basing to improve fit, comfort, and appearance.
Floral Designer
Reasor's
04.2021 - 01.2022
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
Education
Bachelor of Science - Dental Hygiene
Tulsa Community College
Tulsa, OK05-2027
Certification - Welding
Tulsa Technology Center
Tulsa, OK05-2020
High School Diploma -
Bixby High School
Bixby, OK05-2020
Skills
- Guest engagement
- Exceptional customer service
- Effective communication
- Task prioritization
Timeline
Server/Bartender
Oak View Group LLC
04.2024 - Current
Dental Lab Technician
International Dental Arts
01.2022 - 10.2023
Floral Designer
Reasor's
04.2021 - 01.2022
Waitress
Oliveto Italian Bistro
05.2017 - Current
Bachelor of Science - Dental Hygiene
Tulsa Community College
Certification - Welding
Tulsa Technology Center
High School Diploma -
Bixby High School
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