Mattie Perry
Merced,California
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Little Caesars
10.2022 - 01.2023
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cashier Team Lead
Pollo Loco
06.2021 - 11.2021
- Welcomed customers and helped determine their needs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Stayed up-to-date on menu changes to help customers make food choices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Skills
- Team Leadership
- Cash Handling
- Customer Service
- Positive Attitude
- Punctual and Reliable
- Flexible Schedule
Languages
Spanish
Professional Working
Timeline
Cashier Team Lead
Little Caesars
10.2022 - 01.2023
Cashier Team Lead
Pollo Loco
06.2021 - 11.2021