Mattie Stephens
Fort Worth
Summary
Energetic server and bartender with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server and Bartender
Copper Creek Restaurant
Abilene
04.2025 - 05.2026
- Delivered high-quality service in a fast-paced, fine-dining scene while managing tables and bar orders.
- Demonstrated great time management and communicated effectively with guests and team members.
- Balanced cash and POS transactions accurately and handled high-volume sales with detail.
- Prepared and mixed beverages according to standard recipes and customer preferences.
In-Home Babysitter
Self-employeed
Fort Worth
05.2018 - 12.2024
- Provided attentive care and supervision for children in a safe environment.
- Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
- Performed light housekeeping tasks related to child care such as cleaning up after meals or tidying up toys.
Server
Buffalo Wild Wings
Abilene
08.2024 - 10.2024
- Provided excellent customer service by taking and delivering food orders.
- Participated in team meetings to discuss service improvements and promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Storybook Party Character and Character Attendant
JackandJill's StorybookCo
Abilene
09.2022 - 04.2023
- Maintained professionalism and engaged visitors through character portrayal, contributing to overall satisfaction.
- Resolved challenging situations with focus on character safety and visitor well-being, ensuring positive experiences.
- Coordinated with team members for performances, creating memorable interactions that enriched visitor experiences.
Education
Bachelor of Science - Nutrition
Abilene Christian University
Abilene, TX05-2026
High School Diploma -
Gracewood Academy
Bedford, TX05-2022
Skills
- Cocktail mixing
- Beverage knowledge
- Point of sale
- Order processing
- Customer service
- Collaboration techniques
- Teamwork
- Adaptability
- Leadership
Certification
- TABC Certification
- ServSafe Food Protection Manager Certification
- Adult and Pediatric First Aid/CPR/AED Certification
Timeline
Server and Bartender
Copper Creek Restaurant
04.2025 - 05.2026
Server
Buffalo Wild Wings
08.2024 - 10.2024
Storybook Party Character and Character Attendant
JackandJill's StorybookCo
09.2022 - 04.2023
In-Home Babysitter
Self-employeed
05.2018 - 12.2024
Bachelor of Science - Nutrition
Abilene Christian University
High School Diploma -
Gracewood Academy