Mattie Webb
Villa Rica,GA
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with passion for developing relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Home Depot
Villa Rica, GA
08.2020 - Current
- Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assist customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Respond to customer requests for products, services and company information.
Nutrition Assistant
Douglas County School System
Douglasville, GA
01.2017 - 03.2020
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and school system.
After School Program Worker
Douglas County School System
Douglasville, GA
08.2017 - 05.2018
- Created safe and positive environment that was conducive to learning and entertaining activities.
- Supervised activities and events for large groups.
Education
No Degree - Dental Hygiene
West Georgia Technical College
La Grange, GAHigh School Diploma -
Alexander High School
Douglasville, GA05.2016
Skills
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Understanding Customer Needs
- Upbeat and Positive Personality
Certification
First Aid/ CPR Certified
References
Mary Vela (Former School System Supervisor) 770-310-7051
Brett Whitaker (Home Depot Store Manager) 770-459-0456
Timeline
Customer Service Associate
Home Depot
08.2020 - Current
After School Program Worker
Douglas County School System
08.2017 - 05.2018
Nutrition Assistant
Douglas County School System
01.2017 - 03.2020
No Degree - Dental Hygiene
West Georgia Technical College
High School Diploma -
Alexander High School