Mattlynn Stief
Bonnots Mill,MO
Summary
Dynamic Front Desk Manager at Quality Inn Suites with expertise in customer service and conflict management. Proven track record in enhancing guest relations and leading teams effectively. Skilled in time management and staff development, fostering a collaborative environment that drives operational excellence and guest satisfaction.
Overview
3
3
years of professional experience
Work History
Front Desk Manager
Quality Inn Suites
Jefferson City, MO
10.2023 - 10.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- I also helped with housekeeping and cleaning rooms the building
Front Desk
Quality Inn Suites
Jefferson City, MO
10.2023 - 10.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- I also helped with housekeeping and cleaning rooms the building
Education
High School Diploma -
Hamilton High School
Hamilton Mo05.2016
Skills
Housekeeping
Correct cleaning standards
Customer service
Check-in and Check-out procedures
Problem-solving skills
Problem-solving
Guest relations
Conflict management
Hospitality service expertise
Hospitality services
Leadership qualities
Listening skills
Hospitality management
Time management
Staff supervision
Shift scheduling
Employee training
Training and mentoring
Staff development
Team building and supervision
Safety and security procedures
Timeline
Front Desk Manager
Quality Inn Suites
10.2023 - 10.2026
Front Desk
Quality Inn Suites
10.2023 - 10.2026
High School Diploma -
Hamilton High School