MATY SECK
Dallas,TX
Summary
Engaging and detail-oriented professional with a background in scheduling coordination, recruitment, and candidate engagement. Passionate about fostering meaningful connections with candidates, ensuring seamless onboarding experiences, and enhancing brand awareness. Adept at collaborating with cross-functional teams to drive engagement and retention.
Overview
9
9
years of professional experience
Work History
Outbound Scheduling Coordinator
Thriveworks
01.2022 - Current
- Maintain enthusiastic and effective communication with prospective clients, ensuring a seamless transition into therapy services averaging 100+ intakes per pay period.
- Proactively engage with clients to confirm, reschedule, or book appointments, enhancing overall satisfaction and retention
- Utilize strong interpersonal skills to keep clients informed and engaged, ensuring a smooth onboarding experience
- Support operational initiatives that contribute to an enhanced client and provider experience.
Front Line Manager
Genpact
08.2018 - 10.2021
- Led and motivated teams to achieve key organizational goals, ensuring high engagement and performance
- Served as the primary point of contact for staff concerns, resolving issues efficiently to maintain morale and productivity
- Developed and implemented communication strategies to ensure transparency and alignment across teams
- Maintained compliance with company policies and best practices, fostering a positive work culture
Recruiter
University of Tennessee Admissions
08.2016 - 01.2018
- Built relationships with prospective students through strategic outreach and engagement efforts
- Planned and executed over 40 recruitment events, ensuring seamless coordination and participation
- Provided ongoing communication and support to prospective students, keeping them engaged throughout the admissions process
- Conducted campus tours and presentations to enhance brand awareness and candidate excitement
Education
Bachelor of Arts -
University of Tennessee
Knoxville, TN01.2017
Skills
- Engagement strategies
- Candidate retention
- Talent pipeline development
- Relationship-building
- Marketing
- Recruiting
- Proficiency in Microsoft Office Suite,CRM systems, Outlook
- Creative engagement initiatives
- Attention to detail
- Project management
Timeline
Outbound Scheduling Coordinator
Thriveworks
01.2022 - Current
Front Line Manager
Genpact
08.2018 - 10.2021
Recruiter
University of Tennessee Admissions
08.2016 - 01.2018
Bachelor of Arts -
University of Tennessee
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