MUAKONG MAILO LO
Riverside,CA
Summary
Detail-oriented Inventory Specialist with expertise in RFID scanning and data management. Improved inventory accuracy and customer satisfaction through operational efficiency and effective customer service. Demonstrated ability to thrive in fast-paced environments while prioritizing impactful outcomes.
Overview
1
1
Language
1
1
Certification
6
6
years of professional experience
Work History
Barista
Starbucks
Stockton, California
11.2024 - 08.2026
- Crafted beverages according to Starbucks recipes and quality standards to ensure customer satisfaction.
- Welcomed customers and answered order questions with friendly service.
- Sanitized work area by wiping counters, washing dishes, and mopping floors to maintain a safe environment.
- Ensured equipment functionality through regular checks per manufacturer instructions to support seamless operations.
- Monitored supply levels and restocked inventory.
- Followed health and safety rules, including proper food handling and cleanliness standards.
ASSOCIATE STOCKER
NAPA Auto Parts
Sacramento, CALIFORNIA
02.2023 - 12.2023
- Received and counted stock items, ensuring accurate data recording for inventory management.
- Maintained accurate inventory records and organized stockroom shelves, enhancing product accessibility.
- Analyzed existing systems and processes, identifying and recommending actionable improvements.
- Built relationships with internal customers to ensure successful project outcomes.
CASHIER
Mcdonald's
Sacramento, CALIFORNIA
10.2020 - 06.2021
- Operated the cash register and accurately processed payments, returns, and exchanges.
- Provided friendly customer service, enhancing customer experience through positive interactions.
- Executed opening and closing procedures, including cash register counting and restocking, to maintain operational readiness.
- Ensured cleanliness of checkout area by regularly cleaning counters, shelves, and windows to create a welcoming environment.
Education
Bachelor of Science - Business Administration
Cosumnes River College
Sacramento, CA05-2025
Skills
- Beverage crafting
- Point of Sale Systems
- Customer service
- Effective Communication
- Critical Thinking
- RFID scanning
- Microsoft Office
Personal Information
Title: BUSINESS ANALYST
Certification
- National FFA Organization | FFA GreenHand Degree Award, UC Davis Drone Academy | Drone Academy Certificate
VOLUNTEER EXPERIENCE
UC Davis Drone Academy, Sacramento, CALIFORNIA, 2018-07, 2018-07, Worked collaboratively with team members to develop strategies for successful completion of projects., Participated in industry conferences and workshops to stay current on emerging drone technologies., Utilized advanced software programs for mission planning, flight control, and data processing tasks., Collaborated with professionals and supervisors to complete project tasks and meet client needs.
Languages
sign language
Limited
Accomplishments
- Business administration science associate degree
Timeline
Barista
Starbucks
11.2024 - 08.2026
ASSOCIATE STOCKER
NAPA Auto Parts
02.2023 - 12.2023
CASHIER
Mcdonald's
10.2020 - 06.2021
Bachelor of Science - Business Administration
Cosumnes River College