Maura Dagon
New York,NY
Summary
Dynamic and dedicated professional with a strong work ethic. Three years of experience at The Freeze (ice cream shop), excelling in customer service and conflict resolution. Recognized for training new staff and enhancing customer satisfaction through efficient order processing and production. Reliable team player committed to maintaining high standards in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Cashier/Server
The Freeze
07.2022 - Current
- Processed customer transactions accurately and efficiently.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted in training new coworkers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
- Took customers' orders and made their food/beverages.
- Cleaned the shop thoroughly after each shift.
Education
Bachelor of Arts - Political Science
Fordham University
Manhattan, NY05-2029
High School Diploma -
Blue Mountain High School
Schuylkill Haven, PA06-2025
Skills
- Customer service
- Work ethic
- Patience
- Time management skills
- Team collaboration
- Reliability and punctuality
- Conflict resolution
- Product knowledge
Timeline
Cashier/Server
The Freeze
07.2022 - Current
Bachelor of Arts - Political Science
Fordham University
High School Diploma -
Blue Mountain High School