Maura Garcia
San Bernardino,Ca
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Receptionist
Vanessa Office Services
San Bernardino, California
12.2025 - Current
- Answered phone calls and directed inquiries to appropriate staff members.
- Scheduled appointments and maintained calendar for office personnel.
- Maintained office supplies inventory and ordered replacements.
- Coordinated appointment schedules for office staff
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
Dental Insurance Biller
Golden Smile Dental
SN BERNRDNO, CA
05.2022 - 12.2025
- Verify patient insurance coverage and eligibility details.
- Process dental insurance claims efficiently and accurately.
- Submitted claims to insurance companies.
- Communicated with insurance companies to clarify claim status and expedite resolutions.
- Resolved billing discrepancies through detailed investigation and reconciliation.
- Analyzed rejected claims to identify errors, facilitating accurate resubmissions for payment.
- Performed insurance verification, pre-certification and pre-authorization.
- Update patient records with billing information and insurance details.
Receptionist/Dental Treatment Coordinator
Arrow Dental Arts
Rancho Cucamonga, California
06.2019 - 05.2022
- Coordinated patient treatment plans with healthcare providers and insurance companies.
- Scheduled appointments and coordinated patient flow efficiently.
- Managed front desk operations and greeted patients warmly.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
- Implemented office procedures to enhance operational efficiency.
Dental Biller/Dental Treatment Coordinator
New Smile Dentistry
Rancho Cucamonga, California
09.2016 - 06.2019
- Communicated with insurance companies to resolve claim disputes.
- Educated patients on their financial responsibilities and payment options.
- Processed dental insurance claims efficiently for patient treatments.
- Followed up on unpaid claims in a timely manner to ensure prompt payment by insurers.
- Maintained accurate records of all billing activities, including charges, payments, adjustments, denials.
Education
Dental Assistant Certificate - coronal polish & Xray certificate
Concorde Career Institute
San Bernardino, CA01-2004
Diploma -
Cajon High School
San Bernardino, CA06-2002
Skills
- Strong Customer Relations Skills
- Microsoft Office proficiency
- Data Entry
- Dental Billing
- Manager Assistant Experience
- Bilingual English and Spanish
- Basic Accounting Knowledge
- Dental software proficiency Eagle soft,dentix,easy dental and QSI
- Oral Surgery,Endo,Ortho & Perio knowledge
References
Available upon request
Timeline
Receptionist
Vanessa Office Services
12.2025 - Current
Dental Insurance Biller
Golden Smile Dental
05.2022 - 12.2025
Receptionist/Dental Treatment Coordinator
Arrow Dental Arts
06.2019 - 05.2022
Dental Biller/Dental Treatment Coordinator
New Smile Dentistry
09.2016 - 06.2019
Dental Assistant Certificate - coronal polish & Xray certificate
Concorde Career Institute
Diploma -
Cajon High School