Maura Horan

Event and party planning - worked effectively with management and customers to ensure expectations of customers were met or exceeded.

• Assigned as "Server Lead"- effectively train and assist all new employees to perform to their best ability.
• Enhanced my customer service skills interfacing with customers and ensuring they had the best experience by effectively working with kitchen staff and bar staff to ensure my customers received prompt and quality service.
• Mastered the menu to provide customers with answers to any questions they had and to deliver the best customer experience.

• Effectively screened and sourced healthcare professionals to fill needs with contracted facilities.
• Delivered exceptional customer service to client facilities and was a consultant for healthcare professionals.
• Top sales recruiter in Philadelphia office for 2022-2023 year.
• Managed existing accounts by acting as a sales consultant to build strong relationships with clients.
• Generated client leads for business development managers.
• Effectively trained new recruiters in the office and led weekly recruiter meetings.