Summary
Overview
Work History
Education
Skills
Languages
Volunteer
Interests
Timeline
Generic

Maura Ingraham

Wadsworth,OH

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

5
5
years of professional experience

Work History

Student Tutor for ASL

University Of Akron
08.2022 - Current
  • Developed specific time management initiatives to help student develop ASL skills and efficiency.
  • Demonstrated reliability by attending scheduled sessions and communicating in advance of cancellations.
  • Employed enthusiastic and caring approach to reach and motivate students.
  • Supported philosophy and objectives of learning facility to maintain student compliance.
  • Conducted in-person tutor appointments.
  • Applied different teaching techniques to improve student confidence and grade.

Private Child Caregiver

The Huff Family
03.2021 - Current
  • Engaged with parents and children to build positive relationships for children to thrive.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.
  • Implemented daily routines and activities to stimulate and engage children.
  • Encouraged children's emotional and social development.
  • Provided support and guidance to children in conflict resolution.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Prepared activities to enhance socialization, communication and problem-solving skills for children.

Customer Service Associate

Partake Kitchen
08.2019 - 03.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Educational Assistant

Kumon Math And Reading Center
09.2018 - 08.2019
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Supported student learning objectives through personalized and small group assistance.
  • Oversaw students in classroom to monitor, enforce rules, and support head teacher.
  • Applied specialized teaching techniques to reinforce social and communication skills.

Education

Bachelor of Fine Arts - Art: Painting, Drawing, Ceramics

University of Akron
Akron
12.2025

Skills

  • Understanding Customer Needs
  • Problem Resolution
  • Team Collaboration
  • Verbal Communication
  • Calm and Professional Under Pressure
  • Guest Satisfaction
  • Cultural Awareness
  • Customer Service
  • Building Relationships

Languages

American Sign Language (ASL)
Professional Working

Volunteer

Coach for U11 Inner-City Akron Soccer Club

Educational Activities Volunteer for Menlo Park Academy

Upside of Downs Volunteer for Events

Animal Care Assistant Volunteer at Medina SPCA

Interests

Art: Painting and Drawing

Crochet, Sewing, Clothes Making

Jewelry Making

Social and Education Development of Children


Timeline

Student Tutor for ASL

University Of Akron
08.2022 - Current

Private Child Caregiver

The Huff Family
03.2021 - Current

Customer Service Associate

Partake Kitchen
08.2019 - 03.2021

Educational Assistant

Kumon Math And Reading Center
09.2018 - 08.2019

Bachelor of Fine Arts - Art: Painting, Drawing, Ceramics

University of Akron
Maura Ingraham