Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Maura Weaver

LFP

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Passionate about utilizing a deep understanding of products and services to create innovative solutions that drive customer loyalty, retention, and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Ready to leverage my unique skillset and commitment to excellence towards a recruiting role.

Overview

9
9
years of professional experience

Work History

Tasting Room Associate

Efeste'
09.2023 - Current
  • Provided informed wine suggestions to tasting room guests.
  • Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.

Membership Representative

Olympic Athletic Club
08.2021 - 09.2023
  • Managed sales, emailing, phone communication, tours, and contracts; operated till for financial transactions.
  • Prepared marketing materials that would be sent out to members, which detailed new events, promotions and activities that were coming up.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Performed cold-calling and follow-ups with leads to secure new revenue.

Restaurant Waitress

Joeys Kitchen In Bellevue
03.2022 - 10.2022
  • Performed waiting, barista, bussing, hosting, prep cook, dishwasher, and operated till performing financial transactions.
  • Learned time management and conflict resolution skills with customers and coworkers.
  • Cultivated warm relationships with customers, demonstrating ability to connect and understand diverse individuals’ needs.

Education Assistant

Hawthorn Elementary School
01.2015 - 08.2021
  • Supported teachers and staff in student education and administration tasks
  • Assisted maintenance staff with grounds keeping.

Education

In Progress - Business Administration And Management

University of Washington
Bothell, WA

High School Diploma -

Shorecrest High School
Shoreline, WA
05.2020

Skills

  • Customer Service
  • Communication
  • Decision-Making
  • Team Management
  • Talent Acquisition
  • Time Management
  • Cold Calling
  • Leadership
  • Work Ethic
  • Critical thinking
  • Negotiations
  • Customer Retention

Accomplishments

  • Consistently maintained high customer satisfaction ratings
  • Used Microsoft Excel to develop inventory tracking spreadsheets.


Timeline

Tasting Room Associate

Efeste'
09.2023 - Current

Restaurant Waitress

Joeys Kitchen In Bellevue
03.2022 - 10.2022

Membership Representative

Olympic Athletic Club
08.2021 - 09.2023

Education Assistant

Hawthorn Elementary School
01.2015 - 08.2021

In Progress - Business Administration And Management

University of Washington

High School Diploma -

Shorecrest High School

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Maura Weaver