Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Tasting Room Associate
Madonna Estates
06.2021 - Current
Monitored customers for signs of security concerns and escalated issues to management.
Conducted private tastings for VIP clients, showcasing exclusive wines in intimate setting.
Enhanced customer experience by providing personalized wine recommendations and pairing suggestions.
Recommended complementary purchases to customers, increasing revenue.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Collaborated with team members to ensure seamless guest service and efficient operations during busy hours.
Managed efficient cash register operations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Managed tasting room inventory.
Managed inventory of wines and merchandise, ensuring adequate stock levels for daily operations and special events.
Educated visitors on winemaking processes, vineyard history, and varietal characteristics to enhance their appreciation of wines.
Contributed to positive online reviews by consistently delivering exceptional service to all tasting room visitors.
Provided informed wine suggestions to tasting room guests.
Poured wines according to quality and service standards.
Passionate about learning and committed to continual improvement.
Self-motivated, with strong sense of personal responsibility.
Aided in development of seasonal tasting menus, incorporating new wine releases and customer preferences.
Personal Trainer
Active Wellness
09.2010 - Current
Assisted individuals in setting achievable fitness goals, monitoring progress for success.
Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
Created comprehensive fitness programs tailored to needs and goals of each individual.
Mentored junior trainers on best practices for building a successful career in fitness industry.
Demonstrated proper form and technique to prevent injury.
Led aerobics, yoga, core strength and kickboxing classes.
Motivated participants through one-on-one instruction and positive feedback.
Implemented new and creative exercise routines to keep participants motivated.
Fostered positive workout environment with upbeat energy and professional demeanor.
Designed specific workout systems for individual clients based on performance ability.
Used music to motivate and energize classes.
Maintained up-to-date knowledge of fitness training methods to inform approach.
Lead Preschool Teacher
VCA
09.2010 - 06.2024
Organized engaging field trips for students that aligned with curriculum, providing real-world connections to classroom learning.
Built strong connections with local community organizations, securing resources and support for school events and student enrichment activities.
Incorporated music, art and literature into curriculum.
Developed weekly lesson plans and activities to engage children and promote learning.
Maintained organized, fun and interactive classroom to help children feel safe.
Planned educational opportunities based on children's interests.
Developed innovative activities to engage young children in learning process.
Established positive communication with parents in daily conversation and formal conferences.
Assisted and supervised 19 children through entire school day.