Maureen Ahern
Mansfield,MA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Server
Toast of the Town
05.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Cultivated warm relationships with regular customers.
Server
1048 Bar and Grille
05.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Lynwood Cafe
07.2021 - 05.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Worker's Compensation
MES Solutions
09.2011 - 02.2019
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Education
Associate of Science - Nursing Education
Bunkerhill Community College
Charlestown, MA05-1992
No Degree - Nursing
Lemuel Shattuck School of Nursing
Jamaica Plain, MA09-1982
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness
Timeline
Server
Toast of the Town
05.2022 - 08.2023
Server
1048 Bar and Grille
05.2022 - 05.2023
Server
Lynwood Cafe
07.2021 - 05.2022
Worker's Compensation
MES Solutions
09.2011 - 02.2019
Associate of Science - Nursing Education
Bunkerhill Community College
No Degree - Nursing
Lemuel Shattuck School of Nursing
Similar Profiles
Carter JohnsonCarter Johnson
President and CEO at Synovus Toast Of The TownPresident and CEO at Synovus Toast Of The Town
ASHLEY HALSEYASHLEY HALSEY
New Business at Toast POSNew Business at Toast POS
Juliana JohnsonJuliana Johnson
Cook /Food Server at Smashed Avocado ToastCook /Food Server at Smashed Avocado Toast
Ristian GaudinRistian Gaudin
Relationship Banker at Bank of AmericaRelationship Banker at Bank of America
Andrew DiGiovanniAndrew DiGiovanni
Coaching Intern at Brown UniversityCoaching Intern at Brown University