Maureen Blanchard
Queens,NY
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
Work History
Cashier
Five Below
09.2023 - 06.2024
- Helped customers complete purchases and locate items.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
Sales Associate
Macys Backstage
02.2022 - 05.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
Order Fulfillment Associate
ShopRite
03.2021 - 01.2022
- Followed procedures at all times for personal and team safety
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Sales Associate
Ashley Stewart
05.2020 - 01.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Lead Keyholder
Fashion to Figure
07.2018 - 03.2020
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reviewed sales and gross profit report to assess company efficiency.
Physical Therapy Aide Intern
Health and Wellness Physical Therapy
01.2017 - 01.2018
- Performed therapy interventions utilizing standard physical therapy techniques and skills.
- Offered expert mobility assistance with physical support, wheelchairs, and other strategies
- Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, and arranging files.
- Administered initial and on-going assessments of patient's condition.
Education
No Degree -
Monroe Community College
Rochester, NY05.2026
High School Diploma - General Studies
Queens High School of Teaching
Bellerose, NY06.2017
Skills
- Order Processing
- Payment Processing
- Upselling
- Customer Needs Assessment
- Merchandising understanding
- Excellent people skills
Languages
Haitian Creole
Native or Bilingual
Timeline
Cashier
Five Below
09.2023 - 06.2024
Sales Associate
Macys Backstage
02.2022 - 05.2023
Order Fulfillment Associate
ShopRite
03.2021 - 01.2022
Sales Associate
Ashley Stewart
05.2020 - 01.2021
Sales Lead Keyholder
Fashion to Figure
07.2018 - 03.2020
Physical Therapy Aide Intern
Health and Wellness Physical Therapy
01.2017 - 01.2018
No Degree -
Monroe Community College
High School Diploma - General Studies
Queens High School of Teaching