Maureen McGarry
Boca Raton,FL
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Bagel Works. Recognized for enhancing guest engagement and swiftly resolving complaints, ensuring a positive dining experience. Proficient in cash handling and maintaining a clean, organized environment, contributing to overall customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Server
Bagel Works
02.2022 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
SERVER
Flashback Diner
2021 - 02.2022
- Executed timely food and beverage delivery while ensuring customer satisfaction throughout the dining experience.
- Maintained cleanliness and organization of dining area to enhance overall ambiance and guest comfort.
- Assisted in training new staff members on service protocols and menu offerings to ensure consistent service standards.
Server
Phoenix Diner
02.2019 - 03.2021
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
No Degree - Art Education
Georgian Court College
Lakewood, NJ06-2001
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Bagel Works
02.2022 - 06.2024
Server
Phoenix Diner
02.2019 - 03.2021
SERVER
Flashback Diner
2021 - 02.2022
No Degree - Art Education
Georgian Court College