Mauri Nicholls
Layton,UT
Summary
Experienced retail shift lead and media creator with a background in customer service, storefront management, and teamwork. Trusted to run store operations independently and manage financial closing procedures. Passionate about secondhand fashion and familiar with clothing brands, garment quality, and inventory organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Digital Media Specialist
Weber State University
Ogden, Utah
09.2025 - Current
- Developed comprehensive bilingual learning modules in English and Spanish for computer fundamentals and Microsoft Office applications.
- Produced high-quality educational videos from concept to completion, including scriptwriting, audio recording, and video editing.
- Facilitated multi-stage peer review process for all production phases, incorporating feedback to enhance technical accuracy.
- Simplified complex computer science concepts into clear instructional content for end-users, improving comprehension.
- Supported students and professors in front office operations, fostering a welcoming environment.
Online Seller
Depop
Layton, Utah
11.2021 - Current
- Curated inventory of secondhand apparel by analyzing market trends and evaluating garment quality to maximize profitability.
- Managed digital storefront operations, enhancing product photography and optimizing keyword descriptions for better visibility.
- Oversaw inventory organization and secure packaging, ensuring prompt shipping logistics for customer satisfaction.
- Determined competitive pricing structures based on brand value and market demand to maximize profit margins.
Manager/ Shift Lead
Aeropostale
Layton, Utah
05.2024 - 09.2025
- Supervised daily operations to ensure seamless workflow and effective team collaboration.
- Trained new team members on store policies and operational procedures.
- Managed inventory levels to maintain stock availability and streamline organization.
- Assisted in creating merchandise displays to enhance customer experience and drive sales.
- Handled customer inquiries and resolved issues to promote satisfaction.
- Monitored sales trends to identify opportunities for service improvements and adjust strategies accordingly.
- Conducted performance reviews, provided feedback, and recommended employee development strategies.
- Directed daily storefront operations, overseeing customer service transactions and real-time problem-solving.
Sales Associate
Aeropostale
Layton, Utah
08.2022 - 05.2024
- Provided tailored product recommendations, enhancing customer selection experience.
- Streamlined floor coverage during peak hours to enhance customer service and reduce wait times.
- Ensured accurate transaction processing using point-of-sale system on sales floor.
- Executed nightly closing procedures, securing inventory and ensuring readiness for next day operations.
- Organized and replenished apparel displays to uphold high visual standards and attract customers.
- Collaborated with store leadership to complete daily operational tasks and maintain cleanliness.
Education
Bachelor of Science - Computer Science
Weber State University
Ogden, UT12-2027
Associate of Applied Science - Computer Science
Weber State University
Ogden, UT08-2026
Skills
- User experience design
- E-commerce strategy
- Content creation
- HTML and CSS coding
- Video editing
- Team collaboration
- Customer service
Certification
- Certificate in Programming Essentials
Timeline
Digital Media Specialist
Weber State University
09.2025 - Current
Manager/ Shift Lead
Aeropostale
05.2024 - 09.2025
Sales Associate
Aeropostale
08.2022 - 05.2024
Online Seller
Depop
11.2021 - Current
Bachelor of Science - Computer Science
Weber State University
Associate of Applied Science - Computer Science
Weber State University